MOEZ PRADHAN
Dallas,TX
Summary
Results-driven Project Manager and Management Consultant with expertise in strategy development, project management, and process improvement. Adept at leading cross-functional teams and implementing Lean Six Sigma principles to enhance operational efficiency. Skilled in data analysis, problem-solving, and project execution, with a strong background in healthcare administration. Proven track record in optimizing business processes, building strong client relationships, and delivering successful outcomes. Proficient in utilizing tools such as Jira, Tableau, and Workday to streamline project organization and drive results. Holds an MBA from Boston University and certifications in Project Management, Lean Six Sigma, and SAFe Scrum Master.
Overview
8
8
years of professional experience
Work History
Project Manager
Cognizant Technologies
01.2023 - Current
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Ensure effective communication and collaboration between project team members and stakeholders to ensure project success.
- Establish and maintain strong relationships with key stakeholders to ensure successful project delivery.
- Implement project risk management strategies to identify, assess, and mitigate potential risks that may impact project timelines, budgets, and deliverables.
- Develop and implement change management strategies to ensure successful adoption of project deliverables by stakeholders.
Senior Consultant
AustinCSI Consulting Group
08.2021 - 12.2023
- Forged strong relationships with clients, suppliers, and the business units to provide insights and knowledge to help shape the strategic direction, and close projects out in a time-efficient manner.
- Led and facilitated workshops and training sessions to educate clients on best practices and the latest industry trends in consulting.
- Collaborated with senior management to identify and implement process improvement initiatives that align with the company's strategic objectives and enhance overall efficiency and productivity.
- Provide specialized expertise in specific industries or functional areas to deliver targeted solutions and recommendations to clients.
- Mentor and coach junior consultants to help them develop their skills and capabilities in consulting.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
Project Consultant
Norwood Pediatric Dentistry
03.2020 - 07.2021
- Recruited to improve customer service strategies, reduce budget spending, and improve practice productivity.
- Utilized practice management software to evaluate trends and customer insights data, and analyzed unresolved issues to boost the patient base by 20%.
- Collaborate with the marketing team to develop and implement effective patient acquisition strategies
- Identify opportunities for operational improvement and cost savings by reviewing current business practices and procedures.
- Collaborate with key stakeholders to identify areas of improvement in the customer service experience and develop and implement solutions to enhance patient satisfaction.
Project Manager
Franciscan Children’s Hospital
07.2019 - 02.2020
- Supervised the staff and operations at the Pediatric Dentistry Department and transformed the operations of the practice, increasing revenue in one year through the implementation of a new scheduling protocol, and eliminating 40% of the patient backlog.
- Performed a series of targeted data analysis on community health programs to recommend new program solutions to senior practice leaders and the Program Director.
- Provided expert guidance in the areas of implementing process changes, procedures, and data assessment for a high-profile project.
- Collaborate with clinical and administrative teams to identify areas for process improvement and develop strategies to optimize workflow and enhance the patient experience.
- Analyze current project management processes and make recommendations for improvements to increase efficiency and productivity.
PROJECT MANAGER
Ismaili Volunteer Corp
01.2016 - 01.2019
- Managed new projects from conception through completion such as the development of health & safety action plans; led recurring training sessions for 75 new members new volunteers on guidelines and code of conduct.
Education
MBA - Business Administration
Boston University, Questrom School of Business
Boston, MA12.2024
Master of Science - Informatics
Massachusetts College of Pharmacy And Health Sciences
Boston, MA05.2019
Bachelor of Science - Dental Hygiene
Massachusetts College of Pharmacy And Health Sciences
Boston, MA05.2016
Skills
- Strategy Development & QA Execution
- Medical Effectiveness & Utilization
- Service Level Agreements (SLAS) & KPIs
- Improved Efficiency of Operations
- Problem Solution & Data Analysis
- Team Building & Admin LeadershipMatrixed & Managed Care Environments
- 3 Years Healthcare Administration
- Tableau, JIRA, Workday, Meditech, and SQL
- Lean Management & Process Improvement
- Business Analyst Consultant Experience
- Quality Control Data Collection & Reporting
- Technical Skills:
- Microsoft Office Suite, Jira/ Confluence, PowerBI, Python, Salesforce, SAS, SQL, Tableau, Teams, Visio, Zoom
Certifications
Project Management Professional (PMP), 08/2023
Project Management Institute- Dallas, TX
Lean Six Sigma Yellow Belt, 03/2022
Technical University of Munich- Virtual
Management Essentials, 12/2021
Harvard Business School- Boston, MA
SAFe 5 Certified Scrum Master (SSM), 12/2022
Scaled Agile Inc.- Dallas, TX
Timeline
Project Manager
Cognizant Technologies
01.2023 - Current
Senior Consultant
AustinCSI Consulting Group
08.2021 - 12.2023
Project Consultant
Norwood Pediatric Dentistry
03.2020 - 07.2021
Project Manager
Franciscan Children’s Hospital
07.2019 - 02.2020
PROJECT MANAGER
Ismaili Volunteer Corp
01.2016 - 01.2019
MBA - Business Administration
Boston University, Questrom School of Business
Master of Science - Informatics
Massachusetts College of Pharmacy And Health Sciences
Bachelor of Science - Dental Hygiene
Massachusetts College of Pharmacy And Health Sciences
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