Mofiyinoluwa Abdulahi
San Antonio,TX
Summary
Dedicated and detail-oriented team member with hands-on experience in customer service, order filling, and stocking. Proven ability to deliver excellent customer service, maintain a clean work environment, and efficiently manage inventory. Currently pursuing a degree in cybersecurity, bringing a keen eye for detail and strong problem-solving skills Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, customer service, event planning and management. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Order Filler
Walmart
San Antonio, TX
10.2023 - Current
- Efficiently fulfill online customer orders, ensuring accuracy, and timely delivery.
- Collaborate with team members to manage inventory and maintain stock levels
- Provide excellent customer service by addressing inquiries, and resolving issues promptly.
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Maintained inventory records of products received and shipped in the warehouse.
Cashier/stocker
Academy Sport & Outdoors
Katy, TX
11.2021 - 04.2023
- Managed cash transactions and balanced registers while delivering exceptional customer service
- Organized and restocked merchandise, ensuring an optimal shopping experience
- Assisted customers with product selection, demonstrating strong knowledge of inventory and store layout
Team Member
Whataburger
Katy, TX
07.2020 - 01.2022
- Provided customer service support to ensure satisfaction.
- Efficiently fulfill online customer orders, ensuring accuracy and timely delivery.
- Collaborate with team members to manage inventory and maintain stock levels
- Received, processed, and stocked merchandise in accordance with store policies.
Education
University of Texas San-Antonio - Cybersecurity
University of Texas San-Antonio
11.2024
Lone Star College System -
Lone Star College System
05.2024
High School -
Cypress Lakes High School
05.2022
High School -
Elsik High School
Houston, TX09.2019
Skills
- Hospitality and accommodation
- Basic computer skills
- Cybersecurity fundamentals
- Google Workspace
- Microsoft Office Suite
- Strong communication
- Stock organization
- Order fulfillment
- Ability to work efficiently under pressure
- Meet deadlines
- Adaptable
- Diverse team settings
- Service prioritization
- Effective customer upselling
Certification
- Google Cybersecurity Specialization Certification, 06/01/23
Languages
English
Professional
Timeline
Online Order Filler
Walmart
10.2023 - Current
Cashier/stocker
Academy Sport & Outdoors
11.2021 - 04.2023
Team Member
Whataburger
07.2020 - 01.2022
University of Texas San-Antonio - Cybersecurity
University of Texas San-Antonio
Lone Star College System -
Lone Star College System
High School -
Cypress Lakes High School
High School -
Elsik High School
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