Results-driven Senior Data Integration Analyst known for increasing customer retention by 10% at Highlights For Children through expert data analysis and visualization in SQL, Power BI, and Tableau. Proficient in ETL tools and data factory operations, with a strong focus on problem-solving. Dedicated to providing data-driven insights that enhance business intelligence and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Data Integration Analyst
Highlights For Children
Columbus, OH
07.2017 - Current
Designed, developed, deployed, and maintained data services for over 30+ data factory pipelines
Worked with 7 data sources with over 5 terabytes of data using azure storage and data factory to extract, transform and load data into the database
Maintained data pipeline up time of 99% while ingesting transactional data across 8 different primary data sources using Stored procedures and data factory
Led the design, initial installation, configuration, daily operation, and support of 50% of business intelligence environments
Owning the development of new data systems and processes and ensure that these are utilized effectively within the team
Demonstrate knowledge and execution of application programming interface development and test automation
Experience in azure cloud, azure DevOps, configuration and infrastructure automation, continuous integration and delivery (CI/CD)
Data Analyst/Business Intelligence (ETL)
First Capital Mortgage LLC
Dallas, TX
07.2015 - 07.2017
Achieved a 10% increase in customer retention rate by collecting, analyzing, and visualizing data through customer trends and behaviors
Collected and analyzed system operational information for capacity and planning purpose
Built data visualizations using SQL and Tableau for business KPIs that reduced manual reporting by 8 hours weekly
Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis
Received, cleaned and prepped data using SQL to help build marketing data and reports
Visualized and communicated the insights, patterns and trends from complex data sets
Performed data troubleshooting, quality checking, and usability analysis to identify data anomalies
Education
Master’s - Marketing (Communications and Analytics)
Registered Behavior Technician/Learning Center Coordinator at Highlights Healthcare LLCRegistered Behavior Technician/Learning Center Coordinator at Highlights Healthcare LLC
Agency Information Security Professional at Ohio Department of Youth ServicesAgency Information Security Professional at Ohio Department of Youth Services