Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mogamat Osman

Long Beach,CA

Summary

Dynamic dock worker and supervisor at STG Logistics with expertise in freight handling and warehouse safety. Proven ability to enhance operational efficiency through meticulous organization and effective communication. Skilled in operating dock equipment and fostering a collaborative team environment, ensuring timely shipments while upholding high-quality standards.

Professional dock operations specialist with strong background in warehouse logistics and material handling. Skilled in operating forklifts, managing inventory, and ensuring efficient loading and unloading processes. Known for effective teamwork, adaptability to changing tasks, and results-driven approach that enhances operational efficiency. Dependable and capable of maintaining high standards in fast-paced environments.

Hardworking alert team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [final mile delivery staging ,loading and unloading to meet set deadlines

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Dock Worker / Supervisor

STG Logistics
09.2018 - 05.2025
  • Learned safe handling of warehouse equipment and materials.
  • Assisted in organizing shipments for efficient loading.
  • Supported team in maintaining clean and orderly dock area.
  • Gained proficiency in using basic pallet jacks and forklifts.
  • Followed safety procedures to minimize workplace hazards.
  • Collaborated with colleagues to ensure timely shipment departures.
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
  • Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Enhanced workplace safety by adhering to strict safety guidelines and protocols during daily operations.
  • Fostered a positive work atmosphere by maintaining open and respectful communication with colleagues, supervisors, and other stakeholders.
  • Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
  • Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.

Owner / Operator

Pioneer Express
04.2011 - 2018
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
  • Analyzed customer feedback to implement service improvements, enhancing overall client satisfaction.
  • Established operational policies and procedures to streamline business processes and compliance standards.
  • Cultivated relationships with vendors to negotiate favorable terms and improve product offerings.
  • Implemented financial tracking systems to monitor expenses and drive profitability improvements.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Auto Service Advisor

Joes Auto Repairs
2009 - 2010
  • Assisted customers in identifying vehicle issues and recommended appropriate services
  • Coordinated service appointments, ensuring optimal scheduling for technicians and customer convenience
  • Communicated effectively with clients regarding service recommendations and pricing options
  • Resolved customer concerns promptly, enhancing overall satisfaction and loyalty
  • Streamlined service processes to improve turnaround times and operational efficiency
  • Developed strong rapport with clients, leading to repeat business and referrals.
  • Provided clear explanations of complex technical issues to customers, resulting in increased understanding and trust.
  • Collaborated with technicians to ensure accurate diagnosis and timely repairs, resulting in reduced wait times for customers.
  • Conducted thorough vehicle inspections, identifying necessary maintenance and repair work to prevent future issues.
  • Effectively managed service department inventory, minimizing waste and ensuring availability of necessary parts and supplies.
  • Prioritized daily tasks effectively, maintaining excellent time management skills under pressure to meet deadlines consistently.
  • Maintained up-to-date knowledge of auto industry trends and technologies to provide informed recommendations to customers.

Education

High School Diploma -

Salt River High
Cape Town
12-1976

Skills

  • Loading and unloading
  • Freight handling
  • Mechanical aptitude
  • Warehouse safety
  • Dock equipment operation
  • Workplace cleanliness
  • Shipping and receiving
  • Order picking
  • Heavy lifting proficiency
  • Materials handling
  • Inventory organization

Languages

English
Full Professional

Interests

  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Running
  • I participate in a variety of outdoor recreational activities

Timeline

Dock Worker / Supervisor

STG Logistics
09.2018 - 05.2025

Owner / Operator

Pioneer Express
04.2011 - 2018

Auto Service Advisor

Joes Auto Repairs
2009 - 2010

High School Diploma -

Salt River High