Moh Miller
Layton,UT
Summary
Dynamic individual with hands-on experience in Music Industry that has talent for navigating unique challenges. Bringing forth strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. To add onto my knowledge I am not only versed in Music Industry but have knowledge as a full time with coordinator in production and operation facilities for 7+ years which includes budgeting, vendor and consumer contracts, inventory control, project managing while overseeing day to day functions and employees for multiple sites in Utah and Idaho for Primo Water.
Overview
3
3
years of professional experience
Work History
VIP COORDINATOR
EXECUTIONER EVENTS
04.2025 - Current
- Implemented special amenities and services specifically designed for discerning VIP guests.
- Managed room inventory effectively, optimizing occupancy levels while prioritizing VIP requests.
- Greeted guests upon arrival and offered assistance to over 1000+ attendees.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Coordinated effectively with security personnel to safeguard the well-being of VIP guests during high-profile events.
- Managed high-pressure situations while maintaining a professional demeanor, ensuring seamless event execution.
- Completed daily side work and opening and closing duties without fail.
JR TALENT BUYER
KPM PROMOTIONS
06.2024 - Current
- Balanced multiple projects simultaneously without compromising quality or attention to detail in fast-paced environments.
- Established efficient systems for tracking local artist availability, budgeting expenses, monitoring revenue streams, and assessing overall performance metrics.
- Negotiated contracts for optimal financial results, while maintaining strong relationships with agents and managers.
- Assisted with organizing over 50+ events that introduced emerging local artists to promoter within the music industry ecosystem.
- Enhanced brand reputation through careful selection of high-quality acts aligned with company values and targeted audiences.
- Cultivated strong relationships with artists to build loyalty and repeat business.
SOCIAL MEDIA VIDEOGRAPHER - PERFORMERS
V2 PRESENTS
05.2023 - Current
- Produced videos according to performers specifications, including desired length, style and pace.
- Developed creative approaches to video production to create unique and engaging content.
- Filmed live events for V2 Performers to provide social media content creation for multi-day festivals.
- Used Capcut/Davinci to edit footage into correct order and add effects.
- Worked closely and communicated regularly with performers to understand and capture vision on video.
- Worked with stage managers and back of house to ensure compliant and in correct areas for filming.
ARTIST MERCHANDISE SELLER MANAGER
KPM PROMOTIONS
12.2022 - Current
- Optimized inventory management systems to ensure accurate tracking of stock levels, preventing excess waste or shortages of over 50+ items.
- Utilized social media platforms to advertise available merchandise, resulting in increased online engagement and overall brand awareness.
- Greeted customers and helped with product questions, selections, and purchases while providing excellent customer service.
- Operated cash register to process payments and provided receipts to establish proof of transaction to over 500 attendees per event.
- Maintained and distributed information for functions and events with Artists.
- Initiated contracts with Artists and provided payment terms and agreements.
- Complete end of event inventory stock and provided settlement sheets to promoter for payment.
- Engaged with artists during event to establish connections and while updating on sales numbers.
- Hire and onboard additional staff to ensure upkeep of sale projections.
BOX OFFICE COORDINATOR
S&S PRESENTS
06.2022 - Current
- Increased ticket sales by efficiently managing box office operations and providing exceptional customer service.
- Trained new box office staff on ticketing software and customer service standards, ensuring consistent performance across the team.
- Assisted patrons with accessibility needs, ensuring an inclusive experience for all attendees.
- Monitored ticket sale trends to anticipate potential sell-outs or cancellations, informing event planning accordingly.
- Resolved customer complaints professionally and effectively, maintaining a positive brand image.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Greeted over 6000 customers per day and determined best approach to provide optimal service.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Sold admission, processed payments, and issued tickets.
- Provided information about current and future events at facility.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
EVENT PROMOTER
V2 PRESENTS
11.2021 - 04.2024
- Collaborated with the marketing team to create engaging promotional materials that effectively showcased each event''s unique offerings.
- Boosted ticket sales through targeted social media campaigns and posts reaching to 7000-14000 event attendees.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Greeted event participants and provided engaging experience.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
VIP HOST
V2 PRESENTS
03.2023 - 04.2023
- Conducted/Assisted pre-event briefings with staff members to ensure smooth operations and adherence to service standards.
- Collaborated with cross-functional teams to deliver exceptional guest experiences and meet venue goals.
- Coordinated effectively with security personnel to safeguard the well-being of VIP guests during events of over 4000 attendees.
- Utilized social media platforms to promote events and engage with potential clients, driving brand awareness and attendance rates.
- Managed high-pressure situations while maintaining a professional demeanor, ensuring seamless event execution.
- Proactively resolved guest concerns, fostering an atmosphere of trust and open communication.
- Ensured compliance with venue policies and regulations, maintaining a safe environment for all guests.
- Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
- Increased positive word-of-mouth referrals by consistently delivering superior customer service that exceeded expectations.
Education
Bachelor of Science - Accounting
Weber State University
Ogden, UT07-2029
Skills
- Team leadership qualities
- Networking and relationship building
- Detail-oriented approach
- Conflict resolution techniques
- Project coordination experience
- Familiarity with world music styles
- Analytical and logical thinking
Timeline
VIP COORDINATOR
EXECUTIONER EVENTS
04.2025 - Current
JR TALENT BUYER
KPM PROMOTIONS
06.2024 - Current
SOCIAL MEDIA VIDEOGRAPHER - PERFORMERS
V2 PRESENTS
05.2023 - Current
VIP HOST
V2 PRESENTS
03.2023 - 04.2023
ARTIST MERCHANDISE SELLER MANAGER
KPM PROMOTIONS
12.2022 - Current
BOX OFFICE COORDINATOR
S&S PRESENTS
06.2022 - Current
EVENT PROMOTER
V2 PRESENTS
11.2021 - 04.2024
Bachelor of Science - Accounting
Weber State University
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