Mohamad El-Tayara
Chicago,IL
Summary
Dynamic Warehouse Supervisor with proven expertise in inventory management and problem-solving at RestaurantWare. Enhanced operational efficiency through strategic organization and effective team leadership, achieving a significant reduction in order processing times. Committed to fostering a collaborative work environment while maintaining high safety standards and accuracy in daily operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
RestaurantWare
Chicago, IL
02.2018 - 04.2025
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Developed and implemented strategies to improve team productivity and efficiency.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enforced team adherence to safety regulations and protocols.
- Assigned tasks to team members to complete within designated time frames.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
Store Associate
7-eleven
Chicago, IL
03.2014 - 02.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Participated in training sessions to stay updated on product information and company policies.
- Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
- Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
- Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Operations Supervisor
UPS
Chicago, IL
08.2000 - 05.2006
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Developed and implemented strategies to improve team productivity and efficiency.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enforced team adherence to safety regulations and protocols.
- Assigned tasks to team members to complete within designated time frames.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
On-call Air Coordinator
UPS
Chicago, IL
02.2011 - 01.2014
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Safety Specialist
UPS
Chicago, IL
02.2011 - 01.2014
- Led training courses for employees at all levels.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
- Supported audit procedures to check all procedures, processes and work standards.
- Escorted inspectors and answered questions about facility operations.
- Organized regular meetings with cross-functional teams to discuss ongoing safety initiatives, challenges, and opportunities for improvement.
- Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
- Served as the primary liaison between the company and regulatory agencies during inspections or audits, addressing any concerns raised and ensuring timely resolution of cited issues.
- Reduced employee injuries through the implementation of comprehensive safety training programs.
- Conducted audits of internal processes to identify areas for improvement in overall safety performance.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Recognized, documented, and advised on removal of hazards.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Plant Supervisor
UPS
Chicago, IL
05.2006 - 02.2011
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
- Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
- Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
- Monitored safety practices and made changes or recommendations.
- Increased production output by closely monitoring operations, identifying bottlenecks, and making necessary adjustments to workflow.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall plant performance.
- Scheduled deliveries, employee shifts and equipment maintenance.
- Coordinated with vendors for timely delivery of raw materials, ensuring the smooth functioning of production processes.
- Resolved personnel issues quickly through active listening skills combined with fair decision-making practices that resulted in improved workforce satisfaction.
- Optimized resource allocation across various departments to maximize overall operational efficiency within budget constraints.
- Improved plant efficiency by implementing streamlined processes and optimizing equipment usage.
- Boosted employee morale with open communication, recognition of achievements, and opportunities for professional development.
- Liaised effectively with regulatory agencies, ensuring compliance with all relevant environmental and safety regulations without incurring any penalties or fines.
- Conducted root cause analyses to identify areas of potential improvement in plant operations, leading to increased productivity.
- Supervised a team of technicians, fostering a positive work environment that encouraged collaboration and continuous improvement.
- Managed inventory levels and controlled costs by implementing effective procurement strategies.
- Troubleshot equipment to reduce service calls and downtime.
- Kept accurate and detailed records of personnel progress and productivity.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Package Handler
UPS
Chicago, IL
02.2000 - 08.2000
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
Education
Associate of Science - Engineering
Harold Washington College
Chicago, IL12.2017
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
Accomplishments
Supervisor of the month multiple times.
Hands-on conveyor belt maintenance.
Regulatory materials and environmental certifications.
CPR certification.
Certification
Hands-on conveyor belt maintenance.
Regulatory materials and environmental.
CPR
Languages
Arabic
Native or Bilingual
Timeline
Warehouse Supervisor
RestaurantWare
02.2018 - 04.2025
Store Associate
7-eleven
03.2014 - 02.2018
On-call Air Coordinator
UPS
02.2011 - 01.2014
Safety Specialist
UPS
02.2011 - 01.2014
Plant Supervisor
UPS
05.2006 - 02.2011
Operations Supervisor
UPS
08.2000 - 05.2006
Package Handler
UPS
02.2000 - 08.2000
Associate of Science - Engineering
Harold Washington College