Mohamad Loqman Younis
Duhok,,DA
Summary
Experienced in building strong client relationships and driving revenue. Utilizes negotiation skills to close deals. Track record of contributing to team success and adapting to dynamic environments. Exceeded performance benchmarks in various retail settings. Dependable team player with excellent communication and organizational skills. Known for courteous and self-motivated nature. Talent for creating effective merchandise displays. Background in driving revenue growth and fostering client relationships. Extensive knowledge in positions. Proven success in closing sales and building long-term partnerships. Expertise in negotiation and communication.
Overview
6
6
years of professional experience
Work History
Sales Agent
Korek Telecom, Duhok
01.2021 - Current
- Customer’s needs
- Pitching relevant products or services
- Ensuring a positive experience from start to finish
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of Korek products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Supervisor
Srod, Duhok
01.2020 - 01.2021
- Company Overview: Contracting Company
- Main principles: plan, manage, monitor and coordinate phases.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
WNR, Duhok
01.2019 - 01.2020
- Company Overview: Contracting Company - Consulting engineer services
- Building permits application
- Property security
- On-site personnel management
- Site surveying
- Site engineering
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
High School Diploma -
Kawa High School
Duhok, IraqBachelor of Science - Computer, Electronics And Communications Engineering
University of Nawroz
Duhok, Iraq06.2023
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- C
- Matlab
- AutoCad
- Circuit Wizard
- Proteus
- Client relations
- Customer assistance
- Sales training
- Technical support
Languages
Kurdish: Native
Proficient
C2
Arabic: Advanced
Upper intermediate
B2
English: Advanced
Upper intermediate
B2
References
Ismail, Y. Ismail, Korek Telecom
Timeline
Sales Agent
Korek Telecom, Duhok
01.2021 - Current
Supervisor
Srod, Duhok
01.2020 - 01.2021
Supervisor
WNR, Duhok
01.2019 - 01.2020
High School Diploma -
Kawa High School
Bachelor of Science - Computer, Electronics And Communications Engineering
University of Nawroz
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