Reliable and adaptable professional with diverse experience in customer service, hospitality, warehouse operations, and security. Proven ability to manage responsibilities efficiently, maintain professional demeanor, and collaborate across teams. Holds a valid NY State Driver’s License and TLC license.
Work History
Driver
5 Years 7 Months
Uber & Lyft | 01.2021 - Current
Delivered safe, timely, courteous transportation services across New York City, ensuring positive passenger experiences.
Achieved high customer satisfaction ratings through consistent punctuality, vehicle cleanliness, and professional demeanor.
Utilized deep knowledge of city navigation and traffic patterns to optimize routes and enhance service efficiency.
Doorman
3 Years
Kent Technologies | 01.2020 - 01.2023
Monitored building access, enhancing security through effective use of systems and software.
Maintained professional appearance and followed security protocols, reinforcing trust and safety.
Responded promptly to resident and guest needs, contributing to a safe and satisfying environment.
Barista
4 Years
Starbucks | 01.2017 - 01.2021
Prepared and served beverages and food items, ensuring customer satisfaction in a fast-paced environment.
Co-led seasonal food tasting initiative, enhancing customer experience and increasing average check size by 30%.
Supervised shifts and trained new hires, fostering a collaborative team environment.
Table Runner
3 Years
The Smith Restaurant | 01.2017 - 01.2020
Supported waitstaff in preparing tables, maintaining cleanliness, and ensuring guest readiness.
Facilitated communication between kitchen and floor staff to deliver timely and accurate service.
Delivered food and beverages promptly to enhance guest satisfaction.
Collaborated with kitchen staff to ensure accurate order fulfillment.
Maintained cleanliness and organization throughout dining areas during service.
Forklift Operator
3 Years
Golden Krust Warehouse | 01.2016 - 01.2019
Managed inventory and restocked dining supplies to ensure smooth restaurant operations.
Operated forklifts to transport materials and maintain workflow in high-volume warehouse.
Operated forklifts to transport materials safely within warehouse environment.
Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
Collaborated with team members to streamline loading and unloading processes, enhancing efficiency.