Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Mohamdou Sinera

Uber & Lyft
Bronx,USA
2
Languages
1
Certification
11
years of professional experience

Reliable and adaptable professional with diverse experience in customer service, hospitality, warehouse operations, and security. Proven ability to manage responsibilities efficiently, maintain professional demeanor, and collaborate across teams. Holds a valid NY State Driver’s License and TLC license.

Work History

Driver

5 Years 7 Months
Uber & Lyft | 01.2021 - Current
  • Delivered safe, timely, courteous transportation services across New York City, ensuring positive passenger experiences.
  • Achieved high customer satisfaction ratings through consistent punctuality, vehicle cleanliness, and professional demeanor.
  • Utilized deep knowledge of city navigation and traffic patterns to optimize routes and enhance service efficiency.

Doorman

3 Years
Kent Technologies | 01.2020 - 01.2023
  • Monitored building access, enhancing security through effective use of systems and software.
  • Maintained professional appearance and followed security protocols, reinforcing trust and safety.
  • Responded promptly to resident and guest needs, contributing to a safe and satisfying environment.

Barista

4 Years
Starbucks | 01.2017 - 01.2021
  • Prepared and served beverages and food items, ensuring customer satisfaction in a fast-paced environment.
  • Co-led seasonal food tasting initiative, enhancing customer experience and increasing average check size by 30%.
  • Supervised shifts and trained new hires, fostering a collaborative team environment.

Table Runner

3 Years
The Smith Restaurant | 01.2017 - 01.2020
  • Supported waitstaff in preparing tables, maintaining cleanliness, and ensuring guest readiness.
  • Facilitated communication between kitchen and floor staff to deliver timely and accurate service.
  • Delivered food and beverages promptly to enhance guest satisfaction.
  • Collaborated with kitchen staff to ensure accurate order fulfillment.
  • Maintained cleanliness and organization throughout dining areas during service.

Forklift Operator

3 Years
Golden Krust Warehouse | 01.2016 - 01.2019
  • Managed inventory and restocked dining supplies to ensure smooth restaurant operations.
  • Operated forklifts to transport materials and maintain workflow in high-volume warehouse.
  • Operated forklifts to transport materials safely within warehouse environment.
  • Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
  • Collaborated with team members to streamline loading and unloading processes, enhancing efficiency.

Education

Bachelor of Arts - Accounting And Finance

Lehman College | The Bronx | 05.2029

High School Diploma

The James Baldwin School | Manhattan

Skills

Defensive driving techniques
Safe driving practices
Route optimization
Vehicle maintenance awareness
Time management
Customer service
Problem-solving
Punctual and reliable

Certification

  • New York State Driver’s License
  • TLC License
  • Forklift Operation
  • DOT Medical Card

Languages

English
Full Professional
Soninke
Full Professional

Timeline

Driver

Uber & Lyft
01.2021 - CurrentRead More

Doorman

Kent Technologies
01.2020 - 01.2023Read More

Barista

Starbucks
01.2017 - 01.2021Read More

Table Runner

The Smith Restaurant
01.2017 - 01.2020Read More

Forklift Operator

Golden Krust Warehouse
01.2016 - 01.2019Read More

The James Baldwin School

High School Diploma
Read More

Lehman College

Bachelor of Arts from Accounting And Finance
Read More
Mohamdou Sinera