Mohamed A Ahmed

• Monitor facilities and maintain a safe environment.
• Conduct patrols and respond to incidents.
• Prepare reports and communicate with staff and visitors.

• Loaded and unloaded baggage and cargo.
• Marshaled aircraft and supported ground operations.
• Followed safety procedures and met departure schedules.

Primary responsibilities include the deployment, maintenance, and troubleshooting of data center

infrastructure. Specific tasks include installing, configuring, testing, and maintaining hardware (like servers

and network components), as well as diagnosing and resolving hardware or software issues.

• Setting up, maintaining, and repairing servers and network hardware.

• Conducting regular inspections and continuous monitoring of data center systems.

• Collaborating with various teams to ensure efficient data center functionality.

• Handle equipment repairs and perform preventive maintenance. Security responsibilities involve

maintaining data integrity and following proper protocols for handling media

• Supported users through Windows OS upgrades and post-deployment issues.
• Assisted with Windows 10 to Windows 11 migrations using SCCM.
• Troubleshot application, access, and performance issues.
• Resolved mobile device and email synchronization problems.
• Documented solutions and escalated issues when needed.

• Installed, routed, labeled, and organized network and power cabling.
• Performed cable management and maintained clean rack environments.
• Assisted with server rack installations and hardware deployments.
• Traced and documented cables for troubleshooting and asset tracking.
• Supported hardware replacements and connectivity testing.

• Experienced in providing technical support and troubleshooting for hardware, software, and network issues.

• Skilled in Windows operating systems, password resets, ticketing systems, customer service, and problem resolution

• Assisted customers and processed sales transactions.
• Maintained store and inventory.
• Worked with team members
• Cleaning