Mohamed Abdi

• Oversaw the day-to-day functioning of the office, ensuring that administrative processes run smoothly.

• Provided support to staff and management, including handling correspondence, preparing documents, and scheduling meetings.

• Managed communication channels, such as phone calls and emails.

• Supervised office staff, including clerical and administrative personnel.

• Maintained filing systems and ensured the proper retention, protection, and disposal of records.

• Managed data entry and other record-keeping tasks.

• Oversaw office supplies to ensure resources are available when needed.

• Established and implemented office policies and procedures to maintain order and efficiency.

• Reviewed and updated office policies as necessary to reflect changing needs.

• Assisted with budget preparation and track expenditures.

• Processed invoices and managed accounts payable and receivable.

• Coordinated with building management for office maintenance and repairs.

• Ensured a safe and clean work environment.

• Provided regular office operations reports to management and identify areas for improvement.

• Supported the recruitment, onboarding, and training of new employees.

• Provided support to marketing team by creating mailing lists, responding to inquiries, and tracking campaign responses.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Answered high volume of phone calls and email inquiries.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
• Filed paperwork and organized computer-based information.