Mohamed Abdo
Dearborn,MI
Summary
With a strong background in business administration, financial management, and customer service, I am excited about the opportunity to contribute to the prestigious college in Auburn Hills as a Financial Aid Specialist. My experience managing complex tasks, ensuring compliance with regulations, and using technology to support efficient operations aligns perfectly with the key responsibilities of this role.
Overview
4
4
years of professional experience
Work History
Manager
Pine Coast Cafe
09.2020 - Current
- Managed compliance with various regulations and policies, including health and safety codes, which aligns with the regulatory requirements of the Financial Aid Specialist role.
- Developed and maintained spreadsheets for tracking, reporting, and decision-making, demonstrating my analytical skills and ability to handle data-related tasks.
- Used Gmail, Google Docs, and Excel to maintain organized records and facilitate clear communication, directly aligning with the need for proficiency in technology tools as a Financial Aid Specialist.
Education
Bachelor of Science - Business Administration
University of North Texas
Denton, TXSkills
- Strong Analytical Skills & Attention to Detail: I have a proven track record in data analysis, specifically in creating and maintaining detailed reports using Excel and other tools This aligns well with the role's responsibility of managing financial aid data, making corrections, and ensuring accurate disbursement
- Experience with Financial Processes & Customer Service: My five years of experience in customer-facing roles have honed my communication skills and ability to assist individuals from diverse backgrounds Whether assisting with inquiries, troubleshooting issues, or coaching clients through processes, my background in customer service will allow me to deliver excellent service to students navigating financial aid
- Adaptable & Tech-Savvy: I am highly skilled in using technology for record keeping, data entry, and communication management I have experience with Gmail, Google Docs, and Excel, and I am confident in my ability to quickly adapt to using financial aid software such as Colleague and federal/state databases
- Problem Solving & Compliance: As a manager, I have demonstrated the ability to address issues effectively while maintaining compliance with policies My attention to detail will be an asset in troubleshooting inquiries, resolving complaints, and ensuring accurate financial aid applications and awards
Timeline
Manager
Pine Coast Cafe
09.2020 - Current
Bachelor of Science - Business Administration
University of North Texas
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