Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mohamed Abdullahi Mohamed

Lincoln,NE

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate (Part-Time)

Walmart
08.2023 - Current
  • Deliver customer service in a fast-paced environment
  • Assist with inventory, restocking, and store presentation
  • Support daily retail operations and team efficiency
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Automotive Technician

Platte Valley Chrysler/Ford
06.2023 - Current
  • Performed diagnostics, repairs, and maintenance
  • Conducted electrical wiring, transmission overhauls, and airbag installation
  • Provided customer service explaining repairs
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Line Worker

Tyson Meats
06.2021 - 08.2024
  • Part-time seasonal worker
  • Supported safe operations of assembly lines and performed carcass preparation tasks
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.

Automotive Technician

Hastings Ford
08.2022 - 05.2023
  • Conducted light-duty routine maintenance including oil changes, lubrications, and tune-ups
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

Bachelor of Science - Supply Chain Management

University of NebraskaLincoln
05.2027

Associates of Applied Science - Automotive Technology, Business Administration

Central Community College

Skills

  • Automotive technology expertise
  • Experience in customer support and sales
  • Effective verbal and written communication
  • Microsoft Excel, inventory systems, and operations awareness
  • Skilled in maintenance and troubleshooting
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration

Certification

  • Engine Repair - 2023-05-03
  • Automatic Transmission and Transaxle - 2023-05-03
  • Manual Drive Train and Axles - 2022-11-22
  • Automobile Service Technology - 2022-11-22
  • Suspension and Steering - 2022-04-25
  • Heating and Air Conditioning - 2022-04-25
  • Brakes - 2022-04-25
  • Maintenance and Light Repair - 2021-11-22
  • Electrical/Electronic Systems - 2021-11-22

Languages

English
Native or Bilingual
Somali
Native or Bilingual

Timeline

Sales Associate (Part-Time)

Walmart
08.2023 - Current

Automotive Technician

Platte Valley Chrysler/Ford
06.2023 - Current

Automotive Technician

Hastings Ford
08.2022 - 05.2023

Line Worker

Tyson Meats
06.2021 - 08.2024

Bachelor of Science - Supply Chain Management

University of NebraskaLincoln

Associates of Applied Science - Automotive Technology, Business Administration

Central Community College

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