Mohamed Abuzaid
Lake Hopatcong
Summary
With 16 years of experience in sales and finance management in the automotive industry, I’ve honed a unique ability to build strong, lasting relationships with clients, close deals, and lead high-performing teams. I thrive on understanding client needs, offering tailored solutions, and guiding them through the buying process to ensure their success. Throughout my career, I’ve learned the importance of truly listening to people, whether it’s a customer looking for the right product or a team member seeking support to meet goals. I’m passionate about creating meaningful connections and delivering results—skills that I’m excited to bring to the software and fintech industries. As I make this transition, I’m eager to leverage my experience in relationship-building, team leadership, and strategic sales to help clients navigate new technologies and achieve their business objectives.
Overview
16
16
years of professional experience
Work History
FINANCE MANAGER
OPEN ROAD VOLKSWAGEN
10.2023 - Current
- Serve as the sole Finance Manager, reporting directly to the General Manager, since October 2023.
- Structure and manage financial deals, including credit applications and lender negotiations, to maximize dealership profitability.
- Demonstrate advanced proficiency in CRM systems and dealer software, including RouteOne, Dealertrack, Reynolds & Reynolds, Fraser, Dealer Xternet, and Darwin.
- Build and maintain strong relationships with lenders, underwriters, and funding departments to expedite approvals and funding processes.
- Train and mentor sales staff to handle customer inquiries effectively, enhancing deal structures for optimal outcomes.
- Identify customer needs to tailor closing strategies and maximize aftermarket product and insurance sales.
- Oversee compliance and ID security to ensure the accuracy and security of customer information.
- Prepare and finalize all DMV and financing paperwork for seamless contract funding and booking.
- Conduct post-deal follow-ups to ensure customer satisfaction and loyalty.
- Excel as a leader and team player, optimizing dealership workflows and enhancing operational efficiency.
Finance Manager
Wayne Hyundai
03.2020 - 10.2023
- Served as the sole Finance Manager, adapting quickly to new systems and processes in a fast-paced environment with minimal initial training.
- Independently mastered dealership software and finance procedures, ensuring smooth operations from the outset.
- Successfully recruited and trained two sales team members to become Finance Managers, building a high-performing, cohesive finance department.
- Negotiated loan terms and conditions with customers to secure favorable deals while maximizing dealership profitability.
- Reviewed credit histories and financial documentation to assess loan feasibility and ensure compliance with underwriting policies.
- Simplified complex financial concepts for customers, enhancing understanding and trust in the loan process.
- Approved loan applications based on creditworthiness and provided tailored financial advice to customers.
- Developed and executed strategies to grow customer sales, achieving measurable increases in annual revenue.
- Identified and capitalized on cross-selling and upselling opportunities, driving additional revenue through complementary loan products.
- Ensured adherence to compliance standards and underwriting guidelines when assessing loan portfolios.
General Sales Manager
Auto Gallery LLC
03.2009 - 03.2020
- Began as the sole salesperson, building the dealership from the ground up and contributing to the hiring and training of additional staff as operations expanded.
- Promoted to General Sales Manager due to exceptional client relationship management, sales acumen, and ability to maximize profits while maintaining high customer satisfaction.
- Recruited, hired, and trained top-performing staff, implementing best practices, sales procedures, and effective strategies to drive team success.
- Supervised sales floor activities, stepping in during customer interactions to address objections and secure commitments.
- Supported the finance department by submitting credit applications, structuring deals, and rehashing declined or countered credit decisions to secure approvals.
- Successfully sold aftermarket products, including service contracts, GAP insurance, and tire and wheel protection, increasing profit per vehicle retailed (PVR).
- Boosted average monthly sales from 20 to 80 units, exceeding revenue and profit margin goals consistently.
- Handled customer relations issues with professionalism and efficiency, ensuring quick resolutions and maintaining client satisfaction.
Education
Associate of Science - Business Management
Rutgers University
Newark, NJ01-2014
Skills
- Team Leadership and Development
- Performance Optimization and Goal Setting
- Sales Process Management and Consultative Selling
- Advanced CRM and Sales Tools Proficiency (Dealertrack, Reynolds & Reynolds, RouteOne, Frazier, CAC CAPS, Westlake)
- Revenue Generation and Profit Maximization
- Coaching, Mentorship, and Staff Training
- Strategic Planning and Deal Structuring
- Credit Analysis and Lender Negotiation
- Compliance and ID Security Management
- Customer Relationship Management and Post-Sale Support
- Advanced Communication and Interpersonal Skills
- Time Management and Workflow Efficiency
Websites
Timeline
FINANCE MANAGER
OPEN ROAD VOLKSWAGEN
10.2023 - Current
Finance Manager
Wayne Hyundai
03.2020 - 10.2023
General Sales Manager
Auto Gallery LLC
03.2009 - 03.2020
Associate of Science - Business Management
Rutgers University
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