Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MOHAMED ADEN

Lewiston,ME

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Direct Support Professional

Granit Bay Care
03.2025 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Material Handler

Llbean
09.2024 - 12.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Improved order fulfillment times with prompt picking, packing, and delivery of materials to designated areas within the facility.
  • Supported timely production by ensuring the availability of required materials for each manufacturing stage.
  • Managed time-sensitive tasks effectively under tight deadlines to ensure seamless workflow within the production line.

Manufacturing Production Associate

ManpowerGroup
10.2023 - 03.2024
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Made sure that products were produced on time and are of good quality.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
  • Assisted with the implementation of new manufacturing technologies, including training fellow associates on proper usage and maintenance procedures.

Operations Manager

Peace Development Agency
01.2019 - 07.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.

Program Coordinator

NCCK
02.2015 - 12.2018
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Increased participant engagement by tailoring program content to meet diverse community needs.

Senior Program Associate

Elite Relief Society
01.2013 - 12.2014
  • Implemented best practices in program management, elevating organizational standards and setting the stage for future success.
  • Collaborated closely with other departments to ensure seamless integration of programs into the broader organizational strategy.
  • Developed comprehensive program budgets, effectively managing resources to minimize expenses and optimize outcomes.
  • Managed contract negotiations with vendors and partners, securing favorable terms that positively impacted program outcomes.
  • Oversaw all aspects of the program lifecycle from planning to execution, ensuring successful delivery of objectives.
  • Successfully managed competing priorities while maintaining focus on delivering exceptional results within deadlines.
  • Evaluated programs on an ongoing basis, identifying areas for improvement and implementing necessary changes.
  • Developed and maintained relationships with community organizations and agencies.
  • Coordinated staff training initiatives to enhance skill sets and improve overall program performance.
  • Facilitated communication between clients and other service providers.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained accurate records of programs and services.

Education

MBA - Business Administration

University of The People
California, PA
03-2025

Master of Arts - International Cooperations And Humanterian Aid

KALU INSTITUTE
Madrid FRANCE
12-2023

Bachelor of Science - Business Administration

University of The People
California, PA
06-2022

Associate of Arts - COMMUNITY DEVELOPMENT

KISWACD
KENYA
09-2015

High School Diploma -

TOWFIQ HIGH SCHOOL
KENYA
12-2011

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Behavioral management
  • Client documentation
  • Decision-making support
  • Transportation
  • Appointment scheduling
  • Team collaboration
  • Crisis management
  • Progress documentation
  • Safety monitoring
  • Community integration
  • Case management
  • Problem-solving
  • Multitasking and organization
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Conflict resolution
  • Record keeping
  • Report writing
  • Client safety and first aid
  • Support plan management
  • First aid and CPR
  • State regulations
  • Case management experience
  • Hygiene assistance
  • Fast learner
  • Critical thinking
  • Documentation and recordkeeping
  • Clear communication
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Policies and procedures implementation
  • Performance monitoring
  • Staff development
  • Program management
  • Strategic planning
  • Program optimization
  • Report generation
  • Project coordination
  • Scheduling proficiency
  • Report preparation
  • Expense tracking
  • Standard operating procedures
  • Customer service experience

Languages

English
Full Professional

Timeline

Direct Support Professional

Granit Bay Care
03.2025 - Current

Material Handler

Llbean
09.2024 - 12.2024

Manufacturing Production Associate

ManpowerGroup
10.2023 - 03.2024

Operations Manager

Peace Development Agency
01.2019 - 07.2023

Program Coordinator

NCCK
02.2015 - 12.2018

Senior Program Associate

Elite Relief Society
01.2013 - 12.2014

MBA - Business Administration

University of The People

Master of Arts - International Cooperations And Humanterian Aid

KALU INSTITUTE

Bachelor of Science - Business Administration

University of The People

Associate of Arts - COMMUNITY DEVELOPMENT

KISWACD

High School Diploma -

TOWFIQ HIGH SCHOOL

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