Mohamed Ahmed
Boston,MA
Summary
Highly effective chief operating officer with several years of experience directing operations and facilities management. Focused on employee engagement, quality and service excellence to achieve growth objectives.
Overview
5
5
years of professional experience
Work History
Chief Operating Officer
Saferide Transportation
Manchester, NH
07.2021 - Current
- Negotiated contracts with vendors and suppliers for goods or services.
- Conducted regular meetings with departmental heads to review progress.
- Formulated strategies to improve customer service levels within the organization.
- Maintained a positive work environment by resolving employee disputes promptly.
- Managed staff recruitment, training, and development processes.
- Evaluated performance by analyzing and interpreting data and metrics.
Supervisor
Northeast Security
Boston, MA
12.2019 - 07.2021
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 18 employees in daily operations.
- Trained new employees on company policies, job duties, and performance expectations.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored security operations to ensure compliance with established procedures and standards.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Education
Bachelor of Science - Business Management
University of Massachusetts - Boston
Boston, MA05-2025
Skills
- Strategic Planning
- Planning and execution
- Operations Oversight
- Contract Negotiation
- Human Resources Management
- Logistics Management
- Financial Management
- Customer Service Management
Timeline
Chief Operating Officer
Saferide Transportation
07.2021 - Current
Supervisor
Northeast Security
12.2019 - 07.2021
Bachelor of Science - Business Management
University of Massachusetts - Boston
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