Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Mohamed Aissam

Houston

Summary

Dynamic professional with extensive experience in luxury transportation and hospitality, including a successful tenure at Fairmont. Proven expertise in customer service and luggage handling, ensuring seamless guest experiences. Recognized for proactive communication and attention to detail, consistently enhancing client satisfaction and operational efficiency. Multilingual with a strong commitment to excellence.

Overview

21
21
years of professional experience

Work History

Limousine Chauffeur

Self-employeed
New Orleans
01.2015 - 04.2025
  • Greeted passengers and opened doors for them upon arrival at the limousine.
  • Provided an efficient, safe and courteous chauffeur service to clients.
  • Assisted with loading and unloading luggage into the limousine.
  • Assisted customers with travel arrangements such as hotel bookings or restaurant reservations.
  • Communicated professionally with customers throughout the duration of the journey.
  • Followed all company policies and procedures when operating a limousine.

Bellhop

Fairmont
New Orleans
01.2008 - 03.2015
  • Greeted guests upon arrival and assisted with luggage to the hotel room.
  • Conducted tours of the facility for incoming groups of visitors or tour buses.
  • Ensured that all guest requests were promptly attended to in a professional manner.
  • Transported special packages between the hotel lobby and guest rooms.
  • Assisted guests with inquiries about local attractions, restaurants, and transportation options.
  • Coordinated parking lot traffic during busy times of day to ensure smooth flow of vehicles.

Restaurant Manager

Dante Pizzeria
New Orleans
07.2004 - 02.2008
  • Established policies for cash handling procedures to maximize security measures.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Resolved conflicts among employees in an effective manner.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Skills

  • Customer service
  • Luggage handling
  • Time management
  • Communication skills
  • Professional demeanor
  • Attention to detail
  • Luxury vehicle expertise
  • Multilingual capacity
  • Proactive approach

Languages

English
Professional
Arabic
Professional

Timeline

Limousine Chauffeur

Self-employeed
01.2015 - 04.2025

Bellhop

Fairmont
01.2008 - 03.2015

Restaurant Manager

Dante Pizzeria
07.2004 - 02.2008

Similar Profiles

CREATE PROFILE
Mohamed Aissam