Mohamed Ali

• Develop teams: Hire, train, and mentor associates
• Provide feedback: Tour stores and provide feedback to associates
• Communicate: Communicate with associates about store operations, business initiatives, and company direction
• Lead change: Introduce and lead company change efforts
• Provide customer service: Model customer service standards and resolve customer issues
• Improve processes: Lead process improvement efforts to ensure a high quality customer experience
• Drive sales: Review and evaluate P&L statements to drive sales
• Ensure diversity and inclusion: Ensure diversity and inclusion awareness

• Team Leadership and Development:Train, mentor, and coach stocking associates on proper procedures, product placement, and inventory control techniques.
• Performance Management:Monitor associate performance, provide feedback, identify areas for improvement, and address performance issues.
• Hiring and Staffing:Participate in the hiring process for new stocking associates.
• Inventory Management:Ensure accurate inventory levels by monitoring stock rotation, identifying discrepancies, and addressing shrink issues.
• Compliance:Enforce company policies and procedures related to stocking, safety, and quality standards.
• Communication and Collaboration:Effectively communicate with store management, other departments, and associates to coordinate stocking activities and address concerns.
• Change Management:Implement new stocking strategies and initiatives, providing training and support to associates.
• Customer Service:Model exceptional customer service standards and ensure associates prioritize customer needs.

• Receive, stock, and organize merchandise
  Set up displays
  Maintain the backroomEnsure proper zoning of the sales floorRemove damaged goods
• Inventory:Monitor inventory flowDevelop action plans to reduce shrink
• Associates:Hire, train, and mentor hourly associatesAssign duties and set expectations for associates
• Goals:Help the store meet sales and profit goals
• Safety:Follow company safety procedures
• Cleaning:Follow company cleaning procedures

Additional responsibilities

• Ensure customer satisfaction
• Prioritize tasks
• Execute processes
• Deliver results within the area
• Communicate
• Take direction at all levels
• Turn direction into action

• Customer service: Greet customers, answer questions, and resolve issues
• Team management: Assign tasks, communicate goals, and provide feedback
• Merchandise: Organize and arrange merchandise, and identify damages
• Policies: Ensure compliance with company policies and procedures
• Safety: Ensure a safe work environment for customers and employees
• Training: Assist in cashier training
• Sales: Promote products and services, and assist team members with closing sales
• Department standards: Ensure the department meets customer expectations and standards

Qualifications

• Ability to communicate and take direction
• Ability to prioritize tasks and deliver results
• Ability to lead and motivate others
• Ability to analyze information and identify improvement opportunities

• Unloading pallets and boxes from delivery trucks
• Accurately sorting and stocking merchandise on shelves
• Rotating stock to maintain freshness and quality
• Removing expired or damaged products
• Setting up and maintaining product displays
• Checking and adjusting pricing on merchandise
• Maintaining cleanliness and organization in the backroom and on the sales floor
• Assisting customers with product location and basic inquiries
• Following company policies and safety procedures

Skills and qualifications:

• Ability to lift heavy boxes and pallets
• Physical stamina to work on your feet for extended periods
• Attention to detail and ability to organize effectively
• Basic math skills for inventory counting and price checking
• Ability to work independently and as part of a team
• Positive attitude and customer service skills

• Customer service: Greet customers, answer questions, and help with purchases
• Registering: Run registers, process payments, and apply discounts
• Cleaning: Keep work area clean and presentable
• Compliance: Adhere to company policies and procedures
• Returns and refunds: Process returns and refunds accurately and efficiently
• Financial transactions: Handle financial transactions, ensuring compliance with company policies
• Self-checkout: Assist members with self-checkout
• Product promotion: Promote products and services
• Technology guidance: Provide guidance on self-service technology