Mohamed Ali

Deliver exceptional customer service to ensure high satisfaction.

Provide insights and information on product features based on customers’ needs.

Achieve both monthly and annual sales targets.

Cultivate lasting relationships with customers using our client book.

Support in-store visual merchandising and maintenance of display standards.

Stay informed about our promotions and advertising campaigns.

Participate actively in store meetings and training sessions.

Manage and expand client relationships, including acquiring new clients.

• Luxury market, showing passion for fashion and luxury products (brands: Brioni, Kiton, Lanvin, Offwhite, Dior, Emporio Armani, Giorgio Armani)
• Greeted and directed customers to their destination and provided general information
• Created and updated customer profile records
• Guaranteed cross and up-selling for all product categories
• Discuss with clients and give advices on general trends in fashion world and developments in
• Maintained Organizational skills when stocking merchandise in their proper 'homes'
• Researched fashion forward trends and stayed current
• Built and strengthened relationships with customers, deal with different nationalities and
• Personalities and put always the customers at ease
• Ensured the achievement of individual and Store goals, enhancing and developing the
• Business

• Responsible for register sales, cash handling and accurate customer checkouts
• Assisted customers in merchandise sales through recommendation of fashion choices
• Ensured merchandise availability through organization and stock room assessment
• Facilitated seasonal sales by creating seasonal fashion display

• Guaranteed cross and up-selling for all product categories
• Discuss with clients and give advices on general trends in fashion world and developments in
• Luxury market, showing passion for fashion and luxury products
• Maintained Organizational skills when stocking merchandise in their proper 'homes'
• Built and strengthened relationships with customers, deal with different nationalities and
• Personalities and put always the customers at ease
• Contributed to manage the visual display of the products in accordance with [New Yorker]
• Visual standards and ensured store functional maintenance and appropriate levels of products on the sales floor