Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MOHAMED ALLACHE

Bayside,NY

Summary

Highly experienced customer service representative & team leader in a variety of fast-paced environments, with abilities to be flexible, multi-task, and demonstrate teamwork.

Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.

Overview

7
7
years of professional experience

Work History

Shift Lead

Hamza & Madina
03.2018 - Current
  • Prepare the store for opening & closing (counting registers)
  • Prep & cook all food & sauces
  • Greet customers as they walk in and take orders
  • Train any new hires on proper job protocols & food recipes
  • Manage money transactions
  • Practice proper food-handling safety procedures
  • Oversee daily inventory and restocking needs, adjusting order schedule to reduce weekly food waste by 20%

Clerk

Stop & Shop
04.2024 - 07.2024
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.

Clerk

CVS Pharmacy
07.2022 - 10.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Server & Line Cook

Numidia
01.2020 - 09.2021
  • Ensure the accuracy of all orders from customers
  • Recommend meals to customers and create unique topping/sauce combinations for higher satisfaction rates
  • Inspect food items in refrigerators to dispose of expired products

Line Cook

Fire Stone Pizza & Grill
12.2019 - 03.2020
  • Operate flat-top grill and fryers to produce around 150-200 meals per day in a timely manner
  • Prepared meats, poultry, and vegetables for broiling and grilling, while avoiding cross-contamination

Education

HIGH SCHOOL DIPLOMA -

Skills

  • Money management
  • Customer analysis
  • Inventory management
  • Tri-lingual (English, French, Arabic)
  • Highly motivated
  • Strong work ethic
  • Telephone etiquette
  • Customer service focus
  • Employee training
  • Cleaning and organization
  • Hospitality service expertise
  • Active listener

Languages

Arabic
Native or Bilingual
French
Professional Working
English
Professional Working

Timeline

Clerk

Stop & Shop
04.2024 - 07.2024

Clerk

CVS Pharmacy
07.2022 - 10.2022

Server & Line Cook

Numidia
01.2020 - 09.2021

Line Cook

Fire Stone Pizza & Grill
12.2019 - 03.2020

Shift Lead

Hamza & Madina
03.2018 - Current

HIGH SCHOOL DIPLOMA -

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MOHAMED ALLACHE