Efficient professional with 10 plus years of experience and a proven performance in management, leadership and communication. Aiming to leverage abilities to successfully fill the leadership role.
Overview
12
12
years of professional experience
Work History
Sales
Mercedes-Benz Group
07.2023 - Current
Managed high-impact sales strategies to boost market penetration and sales revenue.
Boosted sales revenue by implementing effective sales strategies and building strong client relationships.
Provided exceptional support throughout the sales cycle, from initial contact to post-sales followup.
Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
Negotiated purchase prices and explained sales, warranty, and optional products.
Territory Sales Manager
AT&T Wireless
12.2019 - 07.2023
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Supervised various locations, enforcing high-quality standards of operation.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Franchise Owner
Metro By T-Mobile
11.2015 - 11.2019
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Retail Sales Manager
Metro By T-Mobile
06.2013 - 05.2015
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Completed point of sale opening and closing procedures.
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Rotated merchandise and displays to feature new products and promotions.
Improved customer satisfaction through staff training in customer service and product knowledge.
Assisted with hiring, training and mentoring new staff members.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION
University of Wisconsin
Milwaukee, WI
05.2020
Associate of Applied Science -
Florida State College
Jacksonville, FL
05.2015
HIGH SCHOOL DIPLOMA -
J.W. Mitchell High School
New Port Richey, FL
05.2013
Skills
Sales team leadership
Customer relations
Goals and performance
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Sales
Mercedes-Benz Group
07.2023 - Current
Territory Sales Manager
AT&T Wireless
12.2019 - 07.2023
Franchise Owner
Metro By T-Mobile
11.2015 - 11.2019
Retail Sales Manager
Metro By T-Mobile
06.2013 - 05.2015
HIGH SCHOOL DIPLOMA -
J.W. Mitchell High School
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION
University of Wisconsin
Associate of Applied Science -
Florida State College
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