Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Alyan

Franklin,USA

Summary

Efficient professional with 10 plus years of experience and a proven performance in management, leadership and communication. Aiming to leverage abilities to successfully fill the leadership role.

Overview

12
12
years of professional experience

Work History

Sales

Mercedes-Benz Group
07.2023 - Current
  • Managed high-impact sales strategies to boost market penetration and sales revenue.
  • Boosted sales revenue by implementing effective sales strategies and building strong client relationships.
  • Provided exceptional support throughout the sales cycle, from initial contact to post-sales followup.
  • Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Territory Sales Manager

AT&T Wireless
12.2019 - 07.2023
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Franchise Owner

Metro By T-Mobile
11.2015 - 11.2019
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Retail Sales Manager

Metro By T-Mobile
06.2013 - 05.2015
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted with hiring, training and mentoring new staff members.

Education

BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION

University of Wisconsin
Milwaukee, WI
05.2020

Associate of Applied Science -

Florida State College
Jacksonville, FL
05.2015

HIGH SCHOOL DIPLOMA -

J.W. Mitchell High School
New Port Richey, FL
05.2013

Skills

  • Sales team leadership
  • Customer relations
  • Goals and performance

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working

Timeline

Sales

Mercedes-Benz Group
07.2023 - Current

Territory Sales Manager

AT&T Wireless
12.2019 - 07.2023

Franchise Owner

Metro By T-Mobile
11.2015 - 11.2019

Retail Sales Manager

Metro By T-Mobile
06.2013 - 05.2015

HIGH SCHOOL DIPLOMA -

J.W. Mitchell High School

BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION

University of Wisconsin

Associate of Applied Science -

Florida State College
Mohamed Alyan