Mohamed Awadalla
Dallas,TX
Overview
3
3
years of professional experience
Work History
Graphic Design/Marketing Manager
Palm Transportation
01.2024 - Current
- Developed and implemented social media strategies to enhance brand visibility.
- Conducted market research to identify trends and consumer preferences.
- Assisted in the creation of marketing materials, including brochures and presentations.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Supported organization of events to promote company services and engage clients.
- Managed content updates on company website, ensuring accuracy and relevance.
- Assisted in creating written, video, and image content for marketing channels.
Help Desk Technician
Standard Supply Company
03.2025 - 06.2025
- Resolved technical issues related to hardware and software for end-users.
- Provided timely support via phone, email, and in-person communication.
- Documented troubleshooting processes and solutions in knowledge base.
- Assisted in system upgrades and installations of new software applications.
Valet
DFW Valet
04.2023 - 06.2024
- Efficiently parked and retrieved an average of 200 vehicles per week, ensuring minimal wait times and 100% customer satisfaction.
- Managed valet parking tickets and vehicle keys with 100% accuracy, contributing to seamless operations and high levels of client trust.
- Provided exceptional customer service by assisting guests with luggage and directions, resulting in positive feedback and repeat business from 90% of first-time customers.
Education
B.S. - Interdisciplinary Art and Design Studies, Marketing
University of North Texas
Denton, TX12.2024
Skills
- Core Competencies
- Creative Problem Solving, Strategic Planning, Data-Driven Decision Making, Project Management
- Technical Proficiencies
- Adobe Software (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Microsoft Tools (Excel, PowerPoint), Google Analytics and Ads, WordPress, Canva, Social Media Management (Hootsuite, Buffer), SEO Fundamentals, Content Management Systems (CMS), HTML & CSS, Email Marketing Platforms (Mailchimp, Constant Contact), Data Visualization (Tableau, Google Data Studio), Project Management Tools (Trello, Asana), CRM Systems (HubSpot, Salesforce)
Timeline
Help Desk Technician
Standard Supply Company
03.2025 - 06.2025
Graphic Design/Marketing Manager
Palm Transportation
01.2024 - Current
Valet
DFW Valet
04.2023 - 06.2024
B.S. - Interdisciplinary Art and Design Studies, Marketing
University of North Texas