Mohamed Bah
Philadelphia,PA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Officer
Wise Enterprise
Freetown, Sierra Leone
06.2020 - 11.2022
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Answered phone calls to assist customers with questions and orders.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Accounts Officer
One Big Family Org.
Freetown, Sierra Leone
02.2018 - 08.2021
- Maintained accurate record keeping of all financial transactions.
- Evaluated existing processes for efficiency improvements.
- Organized filing system for account documents such as invoices, receipts.
- Maintained accurate records of financial transactions.
- Prepared monthly financial reports for the management team.
Education
Bachelor of Science - Accounting And Finance
INSTITUTE OF PUBLIC ADMINISTRATION AND MANAGEMENT
FREETOWN, SL04-2023
High School Diploma -
ANRITI ACCADEMY
FREETOWN, SL11-2016
Skills
- Customer Service
- Customer Assistance
- Cleaning and sanitizing
- ID Verification
- Product Recommendations
- Drawer balancing
- Cash Register Operation
Timeline
Cashier/Customer Service Officer
Wise Enterprise
06.2020 - 11.2022
Accounts Officer
One Big Family Org.
02.2018 - 08.2021
Bachelor of Science - Accounting And Finance
INSTITUTE OF PUBLIC ADMINISTRATION AND MANAGEMENT
High School Diploma -
ANRITI ACCADEMY
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