Mohamed Chighali

With a proven track record at Alexander Security, I excel in enhancing guest experiences and ensuring safety through innovative solutions and superior customer service. Skilled in CCTV monitoring and exceptional communication, I've significantly contributed to team development and guest satisfaction, demonstrating a strong work ethic and multitasking abilities.

Personable and dedicated with strong ability to provide exceptional customer service and anticipate guest needs. Well-versed in hospitality principles and proficient in handling reservations and managing guest requests. Committed to creating memorable and seamless experiences for all guests.

Diligent Lead concierge with strong background in managing guest services and enhancing client satisfaction. Proven ability to streamline operations and foster high-quality experiences for guests. Demonstrated leadership and communication skills in high-pressure environments.

Offering strong interpersonal skills and genuine interest in enhancing guest experiences, eager to learn and develop in dynamic hospitality environment. Brings understanding of importance of personalized service and ability to quickly adapt to new tasks and challenges. Ready to use and develop organizational and communication skills in concierge manager role.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

• Successfully completed two-week security training program.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

Worked as manager in some of Washington prestigious hotels: Madison, Jefferson as a night Manager Handling about 20 staff members.

Read and write in  5 languages, French, Arabic, English , and some other native languages.

Proficiency in Word, Excel and Fidelio, Opera.

Easily remember customers names as well as guests

Establish a cordial relationships with tenants and guest Alike.