Mohamed Dia
Queens Village,NY
Summary
Professional Security Specialist with firm foundation in safeguarding assets and mitigating risk. Adept at coordinating with teams to ensure safety and security protocols are met, leveraging strong analytical and problem-solving skills. Passionate about creating and maintaining a safe environment for guests and workers in the facility. Known for reliability and adaptability, always striving for optimal results through effective communication and team collaboration. Skilled in surveillance, incident response, and conflict resolution, consistently maintaining high standards in all operational aspects.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asset Protection Officer
Target
04.2022 - Current
- Closed over 30 external cases & recovered over $10,000 worth of merchandise for the company
- Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
- Implemented an effective inventory control system that minimized shrinkage due to theft or mismanagement.
- Responded promptly to emergency situations, providing assistance as needed while coordinating with first responders.
- Trained new hires in company-specific asset protection procedures, fostering a culture of security awareness among staff members.
- Maintained a safe working environment for employees through consistent enforcement of safety protocols.
- Effectively managed conflicts between customers or staff, using diplomacy and strong communication skills to deescalate situations and protect company assets.
Security Officer
Goop
02.2018 - 03.2021
- Patrolled and monitored premises.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Education
Bachelor of Arts - Business Administration And Management
Hunter College
New York05.2020
Skills
- Access Control Systems
- Communication abilities
- CCTV Monitoring
- Incident Reporting
- Loss prevention strategies
- Customer Service
- Problem-Solving
- Effective Communication
Certification
NYS Security Guard License
Timeline
Asset Protection Officer
Target
04.2022 - Current
Security Officer
Goop
02.2018 - 03.2021
Bachelor of Arts - Business Administration And Management
Hunter College
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