Summary
Overview
Work History
Education
Skills
Certification
Timeline
Mohamed  Elmashad

Mohamed Elmashad

Sales Specialist

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Highly motivated Sales Associate with extensive customer service and sales experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Sales Executive

Digital Satellite Media (OSN)
09.2022 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.

Sales Support Specialist

101 Caffe Brand
06.2021 - Current

Developed working knowledge of CRM to effectively track sales leads and activities.

  • Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
  • Received and organized vendors samples for use by sales team.

AlQUDS Travels

Ticketing Employee
07.2019 - 05.2021
  • Participated in team-building activities to enhance working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Sales Specialist

ChemDry Qatar
06.2016 - 05.2019
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Sales Specialist

Rivoli Group
08.2013 - 05.2016

Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.

  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Education

BBA - Business Administration

Zagazig University, Zagazig
06-2016

Skills

  • P>English skills speaking, reading and writing
  • P>MS Office
  • P>Problem-Solving
  • P>Training and Development
  • P>Product and service sales
  • P>Quality assurance understanding
  • P>Goals and performance
  • P>Sales expertise

Certification

Amadeus (Basic + Advanced)

Timeline

Direct Sales Executive - Digital Satellite Media (OSN)
09.2022 - Current
Sales Support Specialist - 101 Caffe Brand
06.2021 - Current
AlQUDS Travels - Ticketing Employee
07.2019 - 05.2021

Amadeus (Basic + Advanced)

09-2018
Sales Specialist - ChemDry Qatar
06.2016 - 05.2019
Sales Specialist - Rivoli Group
08.2013 - 05.2016
Zagazig University - BBA, Business Administration
Mohamed ElmashadSales Specialist