Mohamed Elsheikh
Dorchester,MA
Summary
Proven track record in enhancing customer satisfaction and streamlining delivery processes as a Delivery Driver at DoorDash. Leveraged GPS technology and problem-solving skills to ensure timely deliveries, achieving a significant improvement in on-time performance. Demonstrated exceptional teamwork and attention to detail, promoting a positive and efficient work environment. Talented Dietary Aide skilled in nutrition and food preparation. Also accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning.
Overview
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
04.2023 - Current
- Delivered Food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Dietary Aide
National Health Corporation
04.2022 - 09.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Education
GED -
Pinkerton Academy
Derry, NH05.2023
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Dependable and reliable
- Problem-Solving
- Cleaning and sanitizing
Languages
Arabic
Native or Bilingual
Timeline
Delivery Driver
DoorDash
04.2023 - Current
Dietary Aide
National Health Corporation
04.2022 - 09.2022
GED -
Pinkerton Academy