MOHAMED FARAH
Seattle,WA
Summary
Proven leader with extensive experience in small business operations and human resources management, notably at Casafatty Comercio. Skilled in planning, execution, and staff hiring, I've driven profitability and fostered a culture of excellence, achieving high customer satisfaction and operational efficiency. Demonstrates adeptness in financial planning and team development, ensuring significant business growth.
Overview
15
15
years of professional experience
Work History
Cashier and Voluntary
Jubba Restaurant
04.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Small Business Owner
Abtidon Comercio, Lda
02.2019 - 09.2022
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Deputy Refugee Community Leader
Somali Refugee in Angola
01.2015 - 12.2021
- Identified team weak points and implemented corrective actions to resolve concerns.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Manager of Operations
Casafatty Comercio
01.2014 - 11.2018
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Cashier
Sahal Trading Lda
02.2010 - 10.2013
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Master of Arts - Public Administration
University of York
York 07.2023
BBA - Leadership in Global Development
University of Queensland
Queensland, Australia09.2020
High School Diploma -
Ablaal Primer & High School
Mogadishu09.2006
Skills
- Small business operations
- Planning and execution
- Staff hiring
- Human Resources Management
Timeline
Cashier and Voluntary
Jubba Restaurant
04.2024 - 09.2024
Small Business Owner
Abtidon Comercio, Lda
02.2019 - 09.2022
Deputy Refugee Community Leader
Somali Refugee in Angola
01.2015 - 12.2021
Manager of Operations
Casafatty Comercio
01.2014 - 11.2018
Cashier
Sahal Trading Lda
02.2010 - 10.2013
Master of Arts - Public Administration
University of York
BBA - Leadership in Global Development
University of Queensland
High School Diploma -
Ablaal Primer & High School
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