Mohamed Fasalul Haque
Doha,Qatar
Summary
Detail-oriented and results-focused Freight Forwarding Specialist with a proven track record in facilitating smooth and efficient international shipping operations. Adept at managing the end-to-end logistics process, I excel in coordinating the movement of goods, ensuring compliance with regulations, and optimizing supply chain efficiency. Possessing in-depth knowledge of customs procedures, documentation requirements, and international trade regulations, I have successfully navigated the complexities of global logistics. Skilled in negotiating with carriers, managing relationships with customs authorities, and overseeing freight consolidation to minimize costs. Proficient in utilizing freight management software and technology to track shipments and provide real-time visibility to clients. Known for my ability to troubleshoot and resolve logistical challenges swiftly, I am committed to ensuring timely and cost-effective delivery of goods. Ready to leverage my expertise to contribute to the success of logistics operations and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Freight Pricing & Operations
Q LOGEX Logistics Services (Qatar Back Office)
Kerala, India
01.2023 - Current
- Assisted in developing logistics plans for international shipments based on customer requirements.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Identified opportunities to reduce cost and improve productivity.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Negotiated contracts with carriers for cost-effective transport solutions.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing
- Coordinated shipment schedules between customers, carriers, warehouses.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Resolved discrepancies related to billing and shipping documents.
- Negotiated rates with carrier companies for optimal pricing options for customers.
- Planned routes that would minimize delays while maximizing efficiency of deliveries.
- Developed strategies for improving freight processes and reducing operational costs.
- Recognized by management for providing exceptional customer service. Creating airfreight and courier quotation for the clients
- Floating RFQ to agents for prcing
- Coordinating with agents on approved quotation
- Maintaining files for the number of quotation created and approved
- Performed all logistics related activities like clearance and transportation for all shipment
- Create debit note/invoice bill to agent and customers
- Monitoring shipments status to the clients
- Supporting customers for single window procedures (authorization payments & new company registrations.
Store in Charge
Celio Future Fashion Pvt Limited (Lulu shopping mall, cochin)
Kerala, India
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Provided customer service to ensure a positive shopping experience for all customers.
- Greeted customers, answered questions and provided product information.
- Handled returns and exchanges of merchandise in accordance with company policy.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Tracked shipments from vendors using shipping manifests or purchase orders.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Prepared special orders by obtaining details from customers regarding their needs.
- Assisted in unloading deliveries from trucks, verifying contents against the packing slip.
- Utilized point-of-sale system for processing transactions quickly and accurately.
- Assisted in stocking shelves with merchandise and maintained store displays.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Addressed customer complaints promptly in a professional manner.
- Performed inventory management duties such as tracking stock levels, restocking items and reporting shortages to supervisor.
- Maintained records related to sales for store management.
- Completed day-to-day duties accurately and efficiently.
Office Assistant
Build Tech Venture
Kerala, India
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Answered telephones, directed calls, and took messages.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Computed, recorded and proofread data or reports.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Coordinated travel arrangements for office personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
PG DIPLOMA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT (LEVEL 6)
CILT (UK) CERTIFICATION
01.2023
Bachelor of Commerce - COMPUTER APPLICATION
MAHATMA GANDHI UNIVERSITY
01.2022
Skills
- Carrier Negotiations
- Transportation Planning
- Cost-Reduction Strategies
- Supply Chain Coordination
- Documentation Management
- Route Planning
- Negotiation
- Cost Analysis
- Vendor Management
- Inventory Management
- International Freight Management
- Inbound Cargo Management
- Shipping and Receiving
- Freight Forwarding
- Data Entry
- Order Management
- Logistics Coordination
- Shipping Activity Oversight
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Tamil
Beginner
A1
References
References available upon request.
Timeline
Freight Pricing & Operations
Q LOGEX Logistics Services (Qatar Back Office)
01.2023 - Current
Store in Charge
Celio Future Fashion Pvt Limited (Lulu shopping mall, cochin)
Office Assistant
Build Tech Venture
PG DIPLOMA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT (LEVEL 6)
CILT (UK) CERTIFICATION
Bachelor of Commerce - COMPUTER APPLICATION
MAHATMA GANDHI UNIVERSITY
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