Hi, I’m
MOHAMED HAMID
Torrance,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking Management position . More than Ten years experience in the Five stars hospitality ,entertainment and events world in AbuDhabi and Dubai of United Arab Emirates . Focused on achieving sales goals and quality performance . Talented in music , child fitness , development , soccer , selling leisure services , hotel room , merchandize and entertainment . Dedicated professional with proven performance in management, leadership and communication . Detail-oriented in problem-solving and planning , ready to make an immediate contribution to your organization. Representing positivity , friendliness , professional image , reliability , trust , care , creativity , good listener and actively connecting with people . Driven to exceed sales and marketing goals and build long term relationships by delivering positive experiences through high quality customer service.
Overview
12
years of professional experience
1
Certification
Work History
Boys And Girls Club Of Anaheim and Cypress, Anaheim, CA
Youth Instructor
09.2023 - Current
Job overview
- Provided supervision and guidance to a group of youths and kids from 5 years to 11 years old in an after school program in Juliette Low elementary school.
- Collaborated with other instructors to develop new ideas or approaches for teaching youth groups.
- Created fun games and activities that promoted physical fitness for the students.
- Monitored student behavior in order to identify any potential disciplinary issues.
- Enforced safety rules while supervising outdoor playtime activities.
- Met regularly with supervisors to review program goals and objectives for the upcoming semester.
Pele Soccer, Anaheim, CA
Sales Associate
12.2021 - Current
Job overview
- Reached the highest sale of the week..
- Highest sale from one guest a total of 1200 $ of soccer Jersey's only.
- Enjoy talking soccer related with the fans of the sport and non fans that lead them to purchasing something by the end of the conversation.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions and offered product advice.
- Collected card and cash payments and provided accurate change if cash .
Irvine Futbol Club, Irvine, California
U9 Club Soccer Coach
11.2021 - Current
Job overview
- Developed team strategies, tactics, formations, and set plays for competitive matches.
- Created individual training programs tailored to each player's strengths and weaknesses.
- Organized and led drills to improve player technique and tactical awareness.
- Instructed players on proper nutrition habits to optimize physical performance.
- Mentored athletes on sportsmanship and teamwork skills in order to build a positive team dynamic.
- Communicated with parents regarding their child's development, both athletically and academically.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Improved team behavior by modeling correct actions and instilling discipline.
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
Fun and Sports, Los Angeles, CA
Sports Coach and Entertainer
05.2020 - 12.2022
Job overview
- Organize fun sports and fitness programs at Vips clients residents/ private residents & private parks in LA , Santa monica , Malibu , Bel-Air
- Organize private Birthday parties , after school events , summer play dates for all ages from 2 years to teens
Curl Surf, Anaheim, CA
Sales Associate
04.2022 - 10.2022
Job overview
- Assisting the Managers with daily tasks when needed.
- Drove sales through customer relationship building and suggestive selling techniques.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
My First Gym, Abu Dhabi, United Arab Emirates
Child Development Assistant And Assistant Manager
05.2017 - 01.2020
Job overview
- Created classes of more than 10 check-ins and full of long term relationships with the families and see their children develop from 6 months to their first steps walking in my class.
- Worked and transformed shy, non-social children to being the loudest and most active in my classes.
Orange Wheels Edutainment, Abu Dhabi, United Arab Emirates
Reception Supervisor
03.2016 - 08.2016
Job overview
- Pre-opening team of the first edutainment children center in Abu Dhabi.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
The Ritz, Grand Canal, Abu Dhabi, United Arab Emirates
Front Desk Agent
01.2013 - 02.2016
Job overview
- Developed strong relationships with guests and maintained cordial relations with existing and new guests, actively assisting and working closely to VIP, royal and celebrities guests in house.
- Achieved the top in upselling rooms and leisure of the month.
- Answered inquiries pertaining to hotel services, guest registration and travel directions, and made recommendations regarding shopping, dining, and entertainment.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Addressed customer needs in a timely manner.
- Managed cash drawer responsibly throughout shift.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
Think Flash Entertainment/WoW & Vibes Events And Promotions, Abu Dhabi, United Arab Emirates
Special Events Supervisor
11.2011 - 12.2015
Job overview
- Coordinated services for events, such as transportation for participants/Schools, catering, signage, displays, special needs requirements, printing, and event security for the first Science Festival in Abu Dhabi
- Hired, trained, and supervised volunteers and support staff required for events during the first Metallica concert in Abu Dhabi and during the Formula 1 Grand Prix in Yas Marina Circuit Abu Dhabi.
Education
Cesar Ritz of Switzerland
Diploma In Hospitality Management European
01.2011
Skills
- Hospitality Management
- Teamwork and Collaboration
- Multitasking and Organization
- Team Building
- Administration and Reporting
- Responding to Difficult Customers
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Excellent Communication
- Building Customer Trust and Loyalty
- Goal-Oriented
- Calm and Professional Under Pressure
- Microsoft word/excel/powerpoint Proficiency
- Recruiting and Interviewing
- Special Event Planning
- Live Music Performances
- Problem-Solving
- Documentation Skills
- Positive Reinforcement Techniques
- Individualized Support
- Activity Planning
- Group Instruction
- Behavior Modeling
- Safety Understanding
- Community Service
- Mission-Oriented
- Individual Counseling
- Counseling
- Physically Fit
- Computer Skills
- Supervision and Leadership
- Self-Directed
- Problem Resolution
- Customer Relations
- MS Office
- Communication
- Verbal Communication
- Customer Service
- Attention to Detail
- Youth Activity Planning
Affiliations
- Learning Languages and cultures
- Listening to music from all around the world . Performing music live .
- Playing Soccer and Watching European and American soccer Leagues.
- Travelling around the world through Music and Sports.
Accomplishments
- CERTIFICATE OF APPRECIATION
Special Olympics United Arab Emirates 2019
This certificate is awarded to MOHAMED HAMID for taking part in the Young Athletes Program (Family and Train the Trainer Workshop)
TALAL AL HASHMI
National Director - Certificate of The protocol school of washington Training program at the European International college
September 23rd 2008
Certification
- CERTIFICATE OF APPRECIATION
Special Olympics United Arab Emirates 2019
This certificate is awarded to MOHAMED HAMID for taking part in the Young Athletes Program (Family and Train the Trainer Workshop).
- Certificate of The protocol school of washington Training program at the European International college , September 23rd 2008
- US soccer
National D
Coaching License
Date Issued: Jun 30, 2022
Languages
Arabic
First Language
English
Proficient (C2)
C2
Spanish
Beginner (A1)
A1
French
Elementary (A2)
A2
References
References available upon request.
Timeline
Youth Instructor
Boys And Girls Club Of Anaheim and Cypress
09.2023 - Current
Sales Associate
Curl Surf
04.2022 - 10.2022
Sales Associate
Pele Soccer
12.2021 - Current
U9 Club Soccer Coach
Irvine Futbol Club
11.2021 - Current
Sports Coach and Entertainer
Fun and Sports
05.2020 - 12.2022
Child Development Assistant And Assistant Manager
My First Gym
05.2017 - 01.2020
Reception Supervisor
Orange Wheels Edutainment
03.2016 - 08.2016
Front Desk Agent
The Ritz, Grand Canal
01.2013 - 02.2016
Special Events Supervisor
Think Flash Entertainment/WoW & Vibes Events And Promotions
11.2011 - 12.2015
Cesar Ritz of Switzerland
Diploma In Hospitality Management European
- CERTIFICATE OF APPRECIATION
Special Olympics United Arab Emirates 2019
This certificate is awarded to MOHAMED HAMID for taking part in the Young Athletes Program (Family and Train the Trainer Workshop).
- Certificate of The protocol school of washington Training program at the European International college , September 23rd 2008
- US soccer
National D
Coaching License
Date Issued: Jun 30, 2022
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