Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Hassan

Columbus,OH

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Versatile. I skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over two years of experience working in retail settings.

Overview

4
4
years of professional experience

Work History

Home Health Aide

Scioto ServicesLLC
Columbus, OH
06.2020 - Current
  • Analyzed problems, identified solutions and made decisions.
  • Answered incoming telephone calls, took down messages and provided information.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.

Customer Service Cashier

Korger
Columbus, OH
01.2020 - 05.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Performed cash, card and check transactions to complete customer purchases.

Customer Service

Walmart
Columbus, OH
07.2019 - 01.2020
  • Resolved customer complaints and answered customers questions regarding policies and procedures
  • Listened to customer requests and asked questions to provide effective solutions.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.

Education

Associate of Arts - Computer And Information Sciences

Columbus State Community College
Columbus, OH
05.2025

Skills

  • Home Cleaning and Sanitizing
  • Medical Reminders
  • Personal Care Assistance
  • Mobility Support
  • Customer Identification and Qualification
  • Communication
  • Teamwork
  • Paperwork Processing
  • Business Development
  • Regulatory Compliance

Timeline

Home Health Aide

Scioto ServicesLLC
06.2020 - Current

Customer Service Cashier

Korger
01.2020 - 05.2020

Customer Service

Walmart
07.2019 - 01.2020

Associate of Arts - Computer And Information Sciences

Columbus State Community College
Mohamed Hassan