Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Ibrahim

Des Moines,IA

Summary

Active Field Service Engineer with 6 years of experience performing repair, installation. Adept at managing all administrative duties that customer needs done. Talented at educating customers about product usage and maintenance. Committed to staying updated on industry standards and technical service knowledge.

Adept at training and motivating field service team members to achieve performance targets and diagnose and correct issues in a skilled and independent manner. Knowledgeable about safety standards and PPE, skilled at updating documentation.

Overview

23
23
years of professional experience

Work History

Field Service Engineer

Tpi composites
Newton, IA
10.2012 - Current

Provided on-site services, installed new systems and escalated customer complaints.

  • Identified problems and recorded the solutions for reference purposes.
  • Traveled to designated area on short notice to support contractors, working weekends and overtime as needed.
  • Repaired defectives units using manuals and tools, including sanders and grinders.
  • Train new workers on the job
  • Communicate with engineers and higher authority’s on what needs done
  • Identified opportunities for process improvement within the Field Service Department.
  • Repaired defectives units using manuals and tools.
  • Keeps my team on track to get job done in a timely manner

Dee Zee Manufacturing

Factory worker
Des Moines, IA
04.2002 - 04.2007
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.

Infusion Specialist

Tpi composites
Newton, IA

• To make sure that the wind blade is infusing the right way

• To come to any problems they may have after the parts infused

• To make sure that we have all the suplise we need to do the job

Spar Cap Prep

Tpi composites
Newton, IA
  • Handled all delegated tasks, including finding repairs and making sure I do them right.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.

Paint Prepper

Tpi composites
Newton, IA
  • Prepared surfaces by removing imperfections, applying undercoats and sealing seams.
  • Sanded and sealed completed finishes according to precise specifications.
  • Painting by removing accessories and masking surfaces with tape or paper to protect from paint.
  • Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Ncr Tech

Tpi composites
Newton, IA
  • Earned reputation for good attendance and hard work.
  • Do repairs to make sure it meets The right criteria
  • Uses tool sanders, grinders, and tape Measures

Factory Worker

Jbs
Marshalltown, IA
  • Maintained safe and organized work stations and properly stored tools in correct areas.
  • Recorded production data in daily logs.
  • Helped machine operators set up and tend equipment to complete runs.
  • Organized all project components on work tables according to work flow.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.

Education

Occupational Health And Safety

EHS Training
Newton, IA
09-2024

Ens Access + Rescue
Mukwonago, WI
08.2019

Safety And Health

Great Plains Osha Education Center
05.2018

Skills

  • On-site support
  • Preparing work orders
  • Managing projects
  • Safety planning
  • Hard working
  • Great social skills
  • Fast learner
  • Maintenance and repair
  • Project management
  • Safety meetings
  • Team direction
  • Safety and compliance
  • Coordinating projects

Timeline

Field Service Engineer

Tpi composites
10.2012 - Current

Dee Zee Manufacturing

Factory worker
04.2002 - 04.2007

Infusion Specialist

Tpi composites

Spar Cap Prep

Tpi composites

Paint Prepper

Tpi composites

Ncr Tech

Tpi composites

Factory Worker

Jbs

Ens Access + Rescue

Safety And Health

Great Plains Osha Education Center

Occupational Health And Safety

EHS Training
Mohamed Ibrahim