Mohamed Isse
Summary
Detail-oriented team player with strong organizational skills and a proven ability to manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and collaborating effectively with colleagues to achieve shared goals. Committed to delivering quality results under tight deadlines, ensuring flawless execution of all project aspects. A proactive approach to problem-solving enhances team dynamics and drives successful outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
True Green Building Maintenance
01.2023 - Current
- Managed daily office operations to ensure efficiency and productivity across administrative functions.
- Assisted in preparing reports and presentations, ensuring accuracy and timely delivery to management.
- Trained new administrative staff on office procedures, fostering a collaborative work environment.
- Conducted regular inventory audits of office supplies, optimizing resource allocation and reducing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Receptionist
Nobility Home Health Care
09.2022 - 01.2023
- Managed front desk operations, ensuring efficient patient flow and optimal scheduling.
- Fostered a welcoming environment for clients, contributing to positive patient experiences and satisfaction levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted with planning office events and meetings for smooth execution.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
PCA
Nobility Home Health Care
02.2019 - 09.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Scheduled and accompanied clients to medical appointments.
Cashier
Cub Foods
02.2018 - 02.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Fry Cook
Raising Cane's
06.2017 - 01.2018
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Washed, cut, and prepared foods designated for cooking.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Education
BBA - Marketing
Metropolitan State University
Saint Paul, MNUndergrad - Marketing
Normandale Community College
Bloomington, MN05.2021
Diploma -
Apple Valley Senior High
Apple Valley, MN06.2018
Skills
- Customer service
- Deadline oriented
- Professional and mature
- Invoice processing
- Computer skills
- Data entry
- Office administration
- Customer and client relations
- Strong problem solver
- Critical thinking
- Documentation and recordkeeping
- Microsoft Office Suite
Certification
- PCA - Personal Care Aide
- CPR Training - 09/18/18
Timeline
Administrative Assistant
True Green Building Maintenance
01.2023 - Current
Receptionist
Nobility Home Health Care
09.2022 - 01.2023
PCA
Nobility Home Health Care
02.2019 - 09.2022
Cashier
Cub Foods
02.2018 - 02.2019
Fry Cook
Raising Cane's
06.2017 - 01.2018
Diploma -
Apple Valley Senior High
BBA - Marketing
Metropolitan State University
Undergrad - Marketing
Normandale Community College
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