Talented Person with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Outlet Supervisor
Ali Bin Ali
Doha
11.2021 - Current
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Promoted business strategy by implementing improvements based on guest feedback.
Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Outlet Supervisor
intercontinental doha the city
Doha
10.2019 - 07.2020
Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Trained newly hired sales team in upselling techniques.
Educated staff on strategies for handling difficult customers and challenging situations.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Captain Waiter
Sheraton Grand Doha
Doha
11.2017 - 07.2019
Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
Trained and managed dining room staff with diverse service backgrounds.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Maintained updated inventory of alcoholic beverages and serving supplies.
Demonstrated supervisory competency with Point of Sale (POS) equipment operations and cash handling practices.
Shift Supervisor
Hotel Bélisaire
Nabeul
02.2015 - 06.2017
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Conducted routine inspections to check quality and compliance with established specifications.
Helped store management meet standards of service and quality in daily operations.
Education
Master of Science - Hotel Management
FSEGN
Mrezgha Nabeul
09.2015 - 06.2017
University Degree Diploma - Accounting And Business Administration
FSEGN
Mrezgha Nabeul
09.2011 - 06.2015
Bachelor of Science - Economics And Management
Ahmed Amara
Kef
09.2010 - 06.2011
Skills
Training and Development
undefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Outlet Supervisor
Ali Bin Ali
11.2021 - Current
Outlet Supervisor
intercontinental doha the city
10.2019 - 07.2020
Captain Waiter
Sheraton Grand Doha
11.2017 - 07.2019
Master of Science - Hotel Management
FSEGN
09.2015 - 06.2017
Shift Supervisor
Hotel Bélisaire
02.2015 - 06.2017
University Degree Diploma - Accounting And Business Administration