Accomplished Technical Manager with extensive experience in multinational corporations in both Oil&Gas and commercial construction. Demonstrated success in leading cross-functional teams to deliver projects valued at over $1 billion in the drilling and energy sector. Adept at driving process improvements, optimizing project delivery timelines, and implementing cutting-edge technologies to support organizational growth.
Overview
24
24
years of professional experience
Work History
Technical Sales Manager
Hilti North America
07.2022 - Current
Coordinate and managing a team of Field Engineers and Project managers cross different states, to partner with the local Account Mangers and Sales Managers with their Key Accounts in accordance with the strategies and business objectives established for the organization. As to provide technical and design expertise to the customers.
Establish an effective program (SMP) to maintain close contact with major, targeted customers (Consulting firms, Owners, Contractors) for the purpose of developing specifier and buyer loyalty to products and services. This includes a system to identify and concentrate on high potential buying and non-buying accounts and to track progress using CRM.
Work with Corporate Product Business Units and Technical Services Department to ensure the Field Engineers, and Project Managers are provided with timely, accurate and useful technical information and training in support of their assignments and market needs.
Assist the Executive Management Team in the annual development plan of Technical Service objectives including KSO and bonus plans of the filed team members.
Sales Manager
Hilti Canada
01.2020 - 06.2022
Managing a diverse team of 10 AM’s handing different trades (Structural, Mechanical, Electrical, Steel & Metal, Interior Finish, Government, Transportation, Energy, Industry, Oil & Gas).
Accomplishes regional sales human resource objectives by selecting, orienting, training, assigning, scheduling, coaching and counseling employees in assigned territories; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
Achieves regional sales targets by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer- service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
Meets regional sales financial objectives by forecasting requirements; preparing an annual and Simi re- alignment; monitor expenditures; analyzing variances.
Establishes sales objectives by creating a sales plan and target review for territory in support of the organization objectives.
Lead the team to maintain and expand customer relation by building and maintaining relation with key customers / projects and identifying new opportunities.
Recommends product lines by identifying Innovative New Products opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Technical Consultant / Field Engineer
Hilti Canada
01.2019 - 12.2019
Provide technical and product knowledge expertise to Specifiers, customers and Regional Sales Managers.
Work closer with Product Management team to offer feedback on existing portfolio and provide inputs on the product roadmap.
Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
Establish relationship with the primary decision maker to facilitate future business development
Provide value to the Regional Managers during Sales cycle.
Travel to client’s job site to provide on-site process analysis, consultation, training and assistance to customers
Create internal design configuration documentation including network diagrams with technical explanations
Work closely with Sales Solution Architects to provide high-level technical customer demos, supporting regional sales initiatives.
National Key Accounts Manager / Business Developer
Hilti Canada
06.2016 - 12.2018
Business Development part of Hilti Sales community. As National Key Accounts Manger focusing on a portfolio of National Construction Accounts (EPCs and Owners) important for the business.
Creating a strategy and leading its execution to increase sales from the accounts based on commercial relationship and to assist with driving technical specifications.
Contributes and accountable for specification and sales development (direct or indirect), long term relationship build-up, and execution of account strategy by working on tailored commercial and technical solutions.
In-charge of developing senior relationship contacts within the customer’s organization to drive the execution of the account’s strategy. (Department heads, corporate management).
Drives specifications by supporting the HILTI technical teams working with the assigned accounts including designers, engineers and project team members, purchase dep., lead engineers, and discipline managers, turnaround teams across multiple disciplines.
Focus primarily on customer projects, examine economic and market trends and their effect on the company, and develop strategies to take full advantage of any changing circumstances.
Develop appropriate communication processes and encourage teamwork to ensure a successful job site initiative, to successfully achieve growth targets. Maintaining strong communication with several offices/branches located in multiple regions.
Collaborate with other departments in establishing, supporting and/or implementing identified projects as required by the business to drive customer engagement.
Projects Director
Gulf Drilling International (Qatar Petroleum)
05.2010 - 05.2016
Projects Manager for 4 X New Built Jack-ups Drilling Rigs. $980 Million (Mod-B Design) ABS Class, Project Execution commenced on June 2013 at Keppel Fels shipyard, Singapore. Project Delivered on April 2016.
Project Manager for accusation, mobilization from Thailand to Qatar, refurbishment & upgrade of Jack-up Rig Msheireb (Ex-Vicksburg). $ 81 Million (Letourneau Design 116), Nakilat Keppel Offshore Marine Shipyard, Qatar. Project Delivered on May 2014.
Project Manager for New Built Jack-up Self-propelled Lift Boats Units - $ 204 Million (Levingston Design), Gulf Piping Company, Abu Dhabi. August 2013
Project Manager for Jack up Rig Gulf-3 "refurbishment & upgrade". $ 48 Million (Letourneau Design 84s), at Lamprell Shipyard, UAE. Project Delivered May 2011.
Jack-up Rig Al Ghallan (Refurbish and upgrade project) Main Power system installation and Commissioning. Valued $50 M
ZADCO Arzana Island power plant – Seconded by NDC to ZADCO to advice on their New Island Power plant construction - $ 10 Million.
180 X Generators Phase out Project- removing old Gensets and replace them with new 3512 C CAT Gensets while rigs are at operation
Evaluated vendor proposals for equipment procurement, selecting the most suitable options based on price, quality, and compatibility with existing systems.
Spearheaded initiatives aimed at improving energy efficiency across various projects, resulting in reduced operational costs over time.
Mechanical Engineer
Schlumberger
04.2004 - 06.2006
Supervised Seismic generating heavy machine performance and activity in the field on a daily basis.
Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.
Conducted root cause analysis to troubleshoot equipment issues and implemented preventive maintenance programs, reducing equipment downtime significantly.
Project Engineer
Egyptian Drilling Company
11.2000 - 03.2004
Served as a project supervisor for both new construction and renovation of oil rigs.
Performed a complete overhaul and update of drilling and well control equipment
Monitored installation of materials and equipment for compliance with drawings and specifications.
Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
Worked closely with the contractors and consultants to offer technical support needed in areas involving steel construction, piping, electric and HVAC works.
Welding inspection on local manufactured oil Rig components; Example: (Diesel tanks, Drilling Water tanks, Mud System Tanks, Rig site and accommodation portable camp, etc.).
Planning, organizing, directing and evaluating Rig upgrades projects from start to finish.
Prepared and updated project budget estimates, schedules, milestones and monitored progress against established time frames.
Revised contracts and negotiated further revisions, charges and additions to contractual agreements with contractors, subcontractors, consultants, clients and suppliers.
Education
Bachelor of Science - Mechanical Engineering
University of Ain Shams
06.2000
Skills
Leadership: Hands on experience building and leading teams and stakeholder groups (in Sales and project setup) from initiation through project operations (Managed a group of 54 PM’s, Engineers, inspectors, admins and cost controller)
Cost & Budget: Management and Control
Collaboration and Integration: Routinely collaborates with a diverse group of subject matter experts during project initiation, scope development, and project execution
Change Management: Direct experience with managing RFI and design change processes
Multi-tasking: Managing multiple scopes, schedules, budgets, and stakeholder communications
Communications: Excellent communicator with verbal, writing and presentation skills attuned to project goals and stakeholder needs
Marketing & business development: Initiate, lead and management the process as responsible for identifying, anticipating and satisfying customer requirements profitably and meet targeted market share
Negotiation and Problem Solving: Conversant across multiple engineering disciplines, understands complex problems and capable of negotiating mutually acceptable solution
Team Building: Hands-on experience building and leading project teams from project initiation through project operations
Safety & Quality: Ensured safety standards and safe working practices are adhered to and implemented
Accomplishments
Recognized as the best Hilti Global performance Technical Manager in 2023.
Engineered product / solution sales growth through field engineering design grow 190% over PY. With total sales value of $156 Million.
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Technical Sales Manager
Hilti North America
07.2022 - Current
Sales Manager
Hilti Canada
01.2020 - 06.2022
Technical Consultant / Field Engineer
Hilti Canada
01.2019 - 12.2019
National Key Accounts Manager / Business Developer
Business Developer Power (Area Manager, Director Level) at Hilti North AmericaBusiness Developer Power (Area Manager, Director Level) at Hilti North America