Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Mohamed Masoud

Mohamed Masoud

Oakland,CA

Summary

Dynamic professional with a proven track record as a Retail Store Manager at a family business, excelling in inventory control and employee coaching. Demonstrates safe driving practices and adaptability as a Zum School Van Driver, ensuring student safety and fostering a positive environment. Known for patience and empathy in high-pressure situations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Zum School Van Driver

Zum School Van Driver
01.2025 - Current
  • Responded calmly under pressure during unforeseen events such as road closures or inclement weather conditions, taking appropriate detours when necessary.
  • Worked collaboratively with other drivers in coordinating pickup/drop-off schedules for various after-school activities or field trips.
  • Educated passengers about emergency evacuation procedures in case of accidents or other unexpected situations.
  • Developed strong rapport with students to create a positive atmosphere within the school van setting.

Retail Store Manager

Family Business
08.2023 - 12.2024
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Security Officer

Car Dealer
01.2017 - 03.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

GED -

Mcclymonds High School
2607 Myrtle St
12-2025

Skills

  • Traffic law adherence
  • Patience and empathy
  • Safe driving practices
  • Adaptable to change

Accomplishments

  • Process Improvement - Created new departmental procedures manual.Assessed organizational training needs.
  • Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
  • Design - Responsible for creative design for prominent .

Certification

  • Licensed Guard card - over 2 years

Languages

English
Full Professional
Arabic
Native or Bilingual
Spanish
Elementary

Timeline

Zum School Van Driver

Zum School Van Driver
01.2025 - Current

Retail Store Manager

Family Business
08.2023 - 12.2024

Security Officer

Car Dealer
01.2017 - 03.2019

GED -

Mcclymonds High School

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