Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Mohamed

Tigard,OR

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Jacksons
Tigard, OR
05.2019 - Current
  • Making store book.
  • Doing store order.
  • Doing coast counting.
  • Help with making a schedule.
  • Make payroll when manager is on vacation.
  • Make timesheet on the weekend.
  • Guide workers to their duty.
  • Training new hire.
  • Order and delivered money for safe.
  • Help with stocking and in register, and pump gas when needed.
  • Make cigarettes audit every week.
  • Make a weekly tracker and send it to the DM.
  • Make sure all customers are happy and come back again.
  • Fix any problem or complaint.
  • Make sure to increase our sales.

Customer Service Representative

Jacksons
Beaverton, OR
05.2019 - Current
  • Stock cooler.
  • Help assistant, manager doing store book.
  • Work as a cashier and make sure every customer is satisfied.
  • Pump gas as needed.
  • Clean the store and help organize the store.
  • Help doing a cigarette audit.
  • Training new hiring.

Head Cashier

Home Depot
Tigard, OR
01.2016 - 07.2018
  • Reviewed financial reports on a weekly basis to ensure accuracy of store operations and compliance with company guidelines.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Reconciled credit card payments with the bank statements on a monthly basis.
  • Verified employee timecards for accuracy and completeness prior to submitting payroll information.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Participated in annual inventory audits to verify stock counts against physical inventories.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

Cashier

Walmart
Tigard, OR
03.2014 - 02.2016
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.

Cashier

76 Gas Station
Tigard, OR
12.2013 - 01.2014
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Bachelor of Science - History

Education College Egypt
Egypt
07-1988

Skills

  • Store Organization
  • Customer Relations
  • Records Management
  • Department Oversight
  • Operations Oversight
  • Stock management

Timeline

Assistant Store Manager

Jacksons
05.2019 - Current

Customer Service Representative

Jacksons
05.2019 - Current

Head Cashier

Home Depot
01.2016 - 07.2018

Cashier

Walmart
03.2014 - 02.2016

Cashier

76 Gas Station
12.2013 - 01.2014

Bachelor of Science - History

Education College Egypt

Similar Profiles

CREATE PROFILE
Mohamed Mohamed