MOHAMED MOHAMED
TUSTIN,UNITED STATES
Summary
Dynamic sales professional with over 11 years of experience in high-end client services, specializing in luxury sales, corporate account management, and customer relationship building. Adept at consultative selling, strategic marketing, and business development. Proven ability to engage elite clientele, drive revenue growth, and deliver exceptional customer experiences. Seeking to leverage expertise in luxury aviation sales and customer engagement in a high-end retail environment.
Overview
15
15
years of professional experience
Work History
INFLIGHT CREW SCHEDULER
United Airlines
08.2022 - 09.2024
- Coordinated and optimized flight crew schedules, ensuring regulatory compliance
- Implemented efficiency-driven scheduling solutions, improving cost savings
- Served as a liaison between crew members and operations, enhancing communication
CHARTER FLIGHT SALES EXECUTIVE
VistaJet
01.2020 - 09.2023
- Managed high-value client relationships, providing bespoke private aviation solutions
- Negotiated and closed charter flight sales, exceeding revenue targets by 15%
- Developed tailored travel solutions for UHNWIs, ensuring exceptional service delivery
- Collaborated with operations to fulfill complex client requirements efficiently
- Engaged in proactive prospecting and lead generation, growing client portfolio
- Utilized CRM software to manage customer interactions and optimize sales pipeline
SAFETY TRAINER / FLIGHT ATTENDANT
Etihad Airways
10.2016 - 10.2019
- Delivered premium customer service to first-class and business-class passengers
- Conducted in-flight safety training and ensured compliance with aviation protocols
- Managed VIP and high-profile clients, tailoring experiences to their preferences
- Promoted and upsold premium services, enhancing passenger experience and revenue
FLIGHT ATTENDANT
Qatar Airways
01.2015 - 12.2015
- Provided top-tier hospitality to international travelers, enhancing customer satisfaction
- Assisted in sales of onboard duty-free luxury items, increasing revenue by 10%
- Developed customer engagement strategies to improve brand loyalty
TRAINING COORDINATOR / SALES AND MARKETING SPECIALIST
SiriusXM
10.2010 - 11.2014
- Developed and executed marketing strategies to boost subscription sales
- Built strong customer relationships, increasing retention rates
- Organized promotional events, enhancing brand presence
- Conducted market research to identify new sales opportunities and trends
CORPORATE SALES SPECIALIST
Barclays Investment Bank
09.2009 - 09.2010
- Managed key corporate accounts, exceeding sales targets consistently
- Implemented sales strategies, increasing revenue and client engagement
- Analyzed market trends to optimize sales approaches
- Developed and maintained strong B2B relationships to drive business growth
Education
Bachelor's Degree -
Cairo University
PMP Certification -
American University in Cairo
Skills
- Excellent customer service
- Strong negotiation skills
- Exceptional communication
- Visual merchandising proficiency
- Professional appearance
- Sales support
- Product upselling
- Team collaboration mindset
- Business account management
- Luxury market expertise
- Multilingual capacity
- Time management
Timeline
INFLIGHT CREW SCHEDULER
United Airlines
08.2022 - 09.2024
CHARTER FLIGHT SALES EXECUTIVE
VistaJet
01.2020 - 09.2023
SAFETY TRAINER / FLIGHT ATTENDANT
Etihad Airways
10.2016 - 10.2019
FLIGHT ATTENDANT
Qatar Airways
01.2015 - 12.2015
TRAINING COORDINATOR / SALES AND MARKETING SPECIALIST
SiriusXM
10.2010 - 11.2014
CORPORATE SALES SPECIALIST
Barclays Investment Bank
09.2009 - 09.2010
PMP Certification -
American University in Cairo
Bachelor's Degree -
Cairo University
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