Mohamed Mohamed
Warehouse Associate & Logistic Project Coordinator & Logistic Retail Sales & Supply Chain
Austin,TX
Summary
Highly motivated and reliable Warehouse Associate & logistic project coordinator & logistic retail sales & supply chain with [10] years at reputable companies such as FedEx and Amazon in warehouse and logistics operations. Proficient in receiving and inspecting shipments, inventory management, material handling, and order fulfillment. Skilled in using Warehouse Management Systems (WMS), RF scanners, and basic computer skills. Proven ability to maintain a safe and organized work environment and contribute to streamlined logistics operations. Dedicated to accuracy, efficiency, and safety in all warehouse tasks.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Project Coordinator
Smsa Express ( FedEx )
04.2017 - 04.2025
- Successfully coordinated and managed multiple projects simultaneously, ensuring that all project deliverables were completed on time and within budget.
- Led project teams to effectively communicate project goals and milestones, resulting in increased team collaboration and productivity.
- Implemented project management best practices and tools to streamline project workflows and optimize project outcomes.
- Monitored project progress and identified any potential risks or issues, taking proactive measures to mitigate them and ensure project success.
- Collaborated with cross-functional teams to achieve project objectives and deliver high-quality results to stakeholders.
Retail Sales
Smsa Express ( FedEx )
04.2015 - 04.2017
- Grew sales by 20% through effective customer interaction and up-selling techniques in a fast-growing retail environment.
- Cultivated robust relationships with customers and clients through active listening and effective problem-solving.
- Implemented a new logistics display strategy, resulting in a 15% increase.
- Trained and mentored new team members on logistics display knowledge and display strategy, resulting in improved overall team performance.
- Consistently achieved and exceeded monthly sales targets by building strong customer relationships and providing exceptional customer service.
- Processed payments, returns, and exchanges.
- Received and processed online orders for shipping or in-store pickup.
- Managed inventory stock levels.
Customer Service Representative
SMSA Express ( FedEx )
04.2014 - 04.2015
- Assisted customers by addressing inquiries and resolving issues through effective communication and active listening.
- Utilized customer relationship management (CRM) software to track interactions, ensuring accurate documentation and follow-up on customer requests.
- Trained new staff on company policies, service standards, and system usage to enhance team performance and maintain consistency in customer service delivery.
- Collaborated with team members to develop solutions for common customer concerns, leading to improved satisfaction ratings and repeat business.
- Performed various clerical and administrative tasks, including answering phones and typing documents.
- Opened customer accounts by meticulously recording account information.
Supply Chain
Sooq.com ( Amazon )
01.2013 - 01.2014
- Managed end-to-end supply chain operations for a multinational consumer goods company, overseeing procurement, logistics, and inventory management.
- Implemented process improvements and cost-saving initiatives, resulting in a 10% reduction in procurement costs and a 20% increase in operational efficiency.
- Developed strong relationships with key suppliers and distributors, ensuring on-time delivery and optimal inventory levels to meet customer demand.
- Led cross-functional teams to streamline supply chain processes, resulting in improved lead times and reduced stockouts.
Data Entry Clerk
Saudi Telecom Company ( STC )
01.2012 - 07.2012
- Executed data entry tasks by accurately inputting customer and account information from source documents within established timeframes.
- Compiled and organized documents for seamless data entry into relevant databases.
- Maintained up-to-date customer records by ensuring precise data entry into company databases.
Education
High School -
Al Yamamah High School
01.2006 - 01.2009
Skills
Project coordination
Certification
Computer Maintenance
Timeline
CORE System Training
07-2019
Environment Health & Safety Awareness
10-2018
SMSA Security Awareness
08-2018
SMSA Ground Operation & Service
11-2017
Customer Service Excellence
07-2017
Project Coordinator
Smsa Express ( FedEx )
04.2017 - 04.2025
Foreign Corrupt Practices Act Training
01-2016
Retail Sales
Smsa Express ( FedEx )
04.2015 - 04.2017
Customer Service Representative
SMSA Express ( FedEx )
04.2014 - 04.2015
Level 2 IVQ Technician in Electrical & Electronic
07-2013
Supply Chain
Sooq.com ( Amazon )
01.2013 - 01.2014
Data Entry Clerk
Saudi Telecom Company ( STC )
01.2012 - 07.2012
High School -
Al Yamamah High School
01.2006 - 01.2009
Computer Maintenance
03-2005
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