Mohamed Mursal
Columbus,OH
Summary
Dynamic infrastructure delivery professional with extensive experience at Amazon Web Services, excelling in networking protocols and problem-solving. Proven track record in optimizing network performance and ensuring operational continuity. Adept at collaborating with cross-functional teams to achieve project goals while maintaining high standards of quality and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Infrastructure Delivery
Amazon Web Services, Inc.
Columbus, OH
06.2025 - Current
- Installed and racked cluster servers, storage units, and TOR switches in alignment with SLA-bound ticket workflows.
- Terminated copper and fiber cabling, and then tested each run using OTDR and VFL tools for quality verification.
- Executed break-fix resolution for hardware and network issues as part of 24×7 shift rotations.
- Coordinated vendor setup and rack deployments, acting as a liaison for seamless hand-offs and scaling.
- Coordinated with cross-functional teams to streamline replacement activities and maintain operational continuity during hardware failures.
- Served on emergency response teams to resolve critical hardware issues.
Cable Technician
E2Optics
New Albany, Ohio
11.2024 - 03.2025
- Installed, terminated, and tested copper and fiber optic cabling for commercial and industrial clients.
- Interpreted blueprints and technical drawings to route cable, and set up network infrastructure.
- Maintained clean and organized job sites, adhering to safety regulations and standards.
- Used hand and power tools to mount hardware and cable pathways.
- Collaborated with team leads and project managers to meet deadlines and quality benchmarks.
Network Support Level I
Access Technologies Solution
Columbus, OH
05.2023 - 10.2024
- Monitored network traffic and performance using network management tools to ensure optimal operation, and quickly identify and address issues.
- Supported the setup and deployment of network infrastructure for new client installations, including hardware setup and configuration.
- Maintained accurate documentation of network configurations, changes, and maintenance activities to ensure compliance, and facilitate future troubleshooting.
Education
Cisco Certified Network Architect
08-2024
Skills
- Networking protocols
- Routing and switching
- Networking hardware
- Network configuration tools
- Security
- Problem solving
- Communication
- Teamwork
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA Network+
References
Available upon request
Timeline
Infrastructure Delivery
Amazon Web Services, Inc.
06.2025 - Current
Cable Technician
E2Optics
11.2024 - 03.2025
Network Support Level I
Access Technologies Solution
05.2023 - 10.2024
Cisco Certified Network Architect
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