Through my rich experience and IT knowledge effectively succeeded in developing business on both business and customer fronts, meaning advising internal corporation with new technologies and vendors to fill the gaps in the company’s portfolio and to have more reach for clients and satisfy our customer requirements, on the client side managed the convince clientele base with the new acquisitions and to be the leaders in the market to implement these technologies
Experience with organizational management activities and leading a team in working on common goals, establishing agreement around intended outcomes/results in response to a changing environment. The wealth of expertise in IT Sales, Business Development, IT solutions & Technology as a Service including managerial exposure consisting of Sales, Support & Training divisions. Recognized for effective management of profit center with consistent YOY growth. Experience in managing different types of customers and maintaining such trust relationship to the highest level of partnerships, which lead into many success stories. Recognized by vendors for being the pioneer of introducing new technologies and innovations to our customers. Sound knowledge of international work cultures by virtue of overseas exposure in the Middle East. Solid management skills, capable of leading & motivating individuals to maximize levels of productivity; a customer-centric professional and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.
Diligent [Desired Position] with proven track record in strategic leadership and organizational growth. Expertly managed large-scale projects, driving significant improvements in operational efficiency. Demonstrated excellence in team leadership and financial oversight.
Corporate executive with robust experience in driving business transformations and operational improvements. Known for delivering strategic initiatives that foster growth and enhance profitability. Exceptional at fostering collaborative environments and adapting to dynamic business needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Vice President
Mannai Trading Corporation
02.2020 - Current
Align IT Strategy with Microsoft Solutions
Leverage your existing IT strategy to emphasize Microsoft solutions such as Azure, Dynamics 365, and Microsoft 365
Highlight how these offerings align with Mannai’s broader business objectives
Implementation; Conduct workshops with stakeholders to ensure Microsoft's solutions are part of IT transformation initiatives
Showcase case studies of successful implementations in the private and public sectors
Lead and mentor a high‑performing IT leadership team
Foster Leadership and Innovation, Empower your Microsoft department team to stay updated with emerging technologies, such as AI-powered Microsoft Copilot or advancements in cloud security
Implementation; Establish innovation sprints to evaluate new tools and present recommendations for adoption
Strengthen Vendor and Partner Relationships; Utilize Mannai's strong EPG customer base to build and manage strategic alliances with Microsoft
Negotiate favorable terms for licenses, training, and joint marketing efforts
Participate in co-marketing campaigns, emphasizing the department’s expertise in deploying Microsoft solutions
Drive Agile and DevOps Practices Using Microsoft Tools; implement agile and DevOps initiatives through Microsoft Azure DevOps and GitHub Enterprise, integrating them into existing workflows
Enhance IT Security and Compliance with Microsoft Solutions; Leverage Microsoft Defender and Purview for organization-wide security and compliance needs, Regularly assess and enhance cybersecurity measures through automated vulnerability scans
Build Disaster Recovery Plans Around Azure; Leverage Azure Site Recovery and Backup for disaster recovery and business continuity
Promote Collaboration Across Teams
Showcase Mannai's Value in the Market
Continuous Feedback and Stakeholder Communication, Maintain open communication with all stakeholders, aligning their needs with Microsoft department initiatives, Regularly update stakeholders on project milestones
Business Development
Mannai Trading Corporation
03.2018 - 01.2020
Conduct thorough market research to identify potential clients, industry trends, and competitive landscape
Analyze market needs and opportunities for IT solutions
Identify and prospect potential clients through various channels, including cold calling, networking events, and industry conferences
Develop and maintain a robust sales pipeline
Build and nurture strong relationships with existing and potential clients
Understand clients' business needs and propose IT solutions accordingly
Collaborate with technical teams to create tailored IT solutions proposals
Present proposals to clients and address any inquiries or concerns
Negotiate contracts and agreements with clients, ensuring favorable terms for both parties
Work closely with legal and finance teams to finalize contracts
Develop and implement effective sales strategies to achieve revenue targets
Track and report on sales performance regularly
Work closely with technical teams to understand the capabilities of IT solutions
Provide technical support and expertise during client interactions
Stay updated on emerging technologies, industry trends, and competitive intelligence
Use this knowledge to position our IT solutions effectively in the market
Sales Manager - HP Solutions
Mannai Trading Corporation
03.2013 - 03.2018
Leading & supervising a team of 10+ members in HP Solutions Sales
Collaborating with the principal about issues like on-time Special prices, Market Development Plans & Activities, and collation of technical information for the team members & clients
Accountable for the division’s Revenue and Profit line by Implementing Sales Strategy and reporting to the Vice President
Focusing on the right resources for the sales team and new recruitments for the division
Managing the relations with the main vendors like HPE, HPI, HPSW, IBM, Fortinet, Nexthink, Perpetuuiti, Landesk, Commvault and Micro Focus
Management of solutions like VDI Solutions, Mobility Solutions, Virtualization Solutions, Print Management Software, Cloud Platforms, Converged Systems, Enterprise Storage, Backup & Data Management, Enterprise Monitoring/Management & Automation, Flexible Capacity Services / Pay as You Grow Datacenter and Monitoring Software
Improving client satisfaction/relation management with a focus on retention and increase of client base
Designing and implementing a strategic business plan that expands the company's customer base and ensures its strong presence
Solid knowledge of forecasting and sales reports that accurately reflect the business productivity and healthy forecast and pipeline
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
Carrying out appraisal reviews and ensuring close coordination with team members for the accomplishment of organizational goals
Leading, managed and motivated a sales team to implement the sales strategy and meet agreed targets
Involved in responding to tender / RFQ, and preparation of techno‑commercial proposals besides coordinating and organizing product technical seminars for clients and team members
Senior Account Manager
Global Brands Group
06.2008 - 02.2013
Overachieving target yearly
Solid understanding of solution selling that could be mapped to the customer’s main strategy, objectives, and challenges
Managing complex solutions from a sales point of view, building and managing communication plans with pre‑sales and Vendors
Presenting and selling company portfolios and services to new and existing clients
Communicating with the existing accounts to increase or maintain levels of business activity
Increasing the total revenue by developing a customer relationship and account mapping for each account
Work with other departments to improve efficiency and overall service delivery
Accountable for the management of enterprise & government accounts
Preparation & verification of major project proposals
Bestowed with Star Performer of the Year Award three times for outstanding performance in 2009, 2010, and 2011
Assisting the management in availing most of the certifications
Education
B.Sc. - Computer Science
6 of October University
01.2003
Skills
Account Planning
Requirements Mapping
Solution Evaluation
Project Scope Definition
Client Relations Management
Customer Satisfaction
Delivery & Service Quality
Cost-effective Problem Solving
Collaboration
RFP Response Completion
Customer Needs Evaluation
Product Trials Coordination
Client Interfacing
Technical Customer Support
Account-based Product Management
Strategic leadership
Policies and procedures
Operational excellence
KPI tracking
Business development
Certification
HP Certified Sales Professional for HP Workstations