Mohamed Omar
2752 21st St, San Francisco,CA
Summary
Assistant Operation Manager with extensive background in administration and Customer service. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Covenant Aviation Security, TSA
San Francisco, CA
03.2022 - Current
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Autonomous Vehicle Test Specialist III
Cruise Automation
San Francisco, CA
11.2018 - 12.2020
- Completed documentation outlining tests performed and results obtained for operations and engineering teams.
- Maintained system logs or manuals to document testing or operation of equipment.
- Participated in ongoing training of new AVTs.
- Performed ad hoc projects as needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Identified issues, analyzed information and provided solutions to problems
Assistant Manager of Operations
24 Hour Fitness
San Francisco, CA
02.2017 - 10.2018
- Hired, and trained a strong, passionate team members of Service Expert and Kid's Club professionals.
- Created weekly operations team schedule ( Service Experts and Kids' Club attendants).
- Supervised day-day operations of the Front Desk, Kid's Club, and Group X Instructors.
- Supervise point-of-sales (POS) operations and filed daily and weekly club revenue reports.
- Performed daily club inspection, reviewed reports and service tickets with club mechanic to resolve facility issues
- Conducted weekly coaching meetings to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.
- Boosted supplement sales, handled monthly and weekly shop promotions.
- Occasionally hosted district weekend calls
Education
No Degree - Business Administration And Management
City College of San Francisco
San Francisco, CA05.2024
Skills
- Quality Assurance
- Finance and Accounting Oversight
- Performance Assessment, and Staff Scheduling
- Recruitment and Hiring
- Excellent Verbal and Written Communication
- Budget management
- Sales Tracking
- Team Leadership
- Customer Service Management
- Problem Solving
- Database Software, and Error Troubleshooting
- Strategic planning
- Test platforms
- Sales background
Certification
Microsoft Office Specialist: Word Associate (Word and Word 2019) - Microsoft
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Transportation Security Officer
Covenant Aviation Security, TSA
03.2022 - Current
Autonomous Vehicle Test Specialist III
Cruise Automation
11.2018 - 12.2020
Assistant Manager of Operations
24 Hour Fitness
02.2017 - 10.2018
No Degree - Business Administration And Management
City College of San Francisco
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