With over a decade of experience in the hospitality industry, notably at Hotel June with 250 rooms, I excel in fast-paced environments, showcasing my expertise in food safety and teamwork. My multilingual abilities enhance guest satisfaction, while my initiative in improving service efficiency marks a significant achievement in dining excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Runner/Expo Runner
Hotel June
Los Angeles, CA
11.2021 - Current
Running food in both Restaurants Scenic and Caravan swim club upstairs and downstairs During service hours
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Assisted in training new food runners, improving team efficiency and service quality.
Managed food presentation before delivery, ensuring all dishes met quality standards.
Prep Line Cook
El Barrio Neighborhood Tacos
Redondo Beach, CA
01.2018 - 03.2020
Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Dishwasher,Busser
Umi By Hamasaku
El Segundo, CA
04.2017 - 03.2020
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.