Mohamed Oucheikh
Summary
With over a decade of experience in the hospitality industry, notably at Hotel June with 250 rooms, I excel in fast-paced environments, showcasing my expertise in food safety and teamwork. My multilingual abilities enhance guest satisfaction, while my initiative in improving service efficiency marks a significant achievement in dining excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Runner/Expo Runner
Hotel June
11.2021 - Current
- Running food in both Restaurants Scenic and Caravan swim club upstairs and downstairs During service hours
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Assisted in training new food runners, improving team efficiency and service quality.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Prep Line Cook
El Barrio Neighborhood Tacos
01.2018 - 03.2020
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Dishwasher,Busser
Umi By Hamasaku
04.2017 - 03.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Education
High School Diploma -
Cadi Ayad University
Marrakech05-2004
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Hospitality service expertise
- Server support
- Menu memorization
- Food safety
- English,French,Arabic fluency
- Safe food handling
- Cleanliness
- Flexible schedule
Certification
Food Handler Certificate
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Full Professional
Spanish
Professional Working
Timeline
Food Runner/Expo Runner
Hotel June
11.2021 - Current
Prep Line Cook
El Barrio Neighborhood Tacos
01.2018 - 03.2020
Dishwasher,Busser
Umi By Hamasaku
04.2017 - 03.2020
High School Diploma -
Cadi Ayad University
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