Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohamed Rahamtalla

Annandale,VA

Summary

Dynamic Account Executive with over 6 years of experience in consultative sales and business development, specializing in high-tech and service sectors. Consistently exceeds sales quotas while managing key accounts and driving contract expansions through effective strategic planning. Expertise in sales forecasting, CRM systems (Salesforce), and client retention, dedicated to enhancing customer satisfaction and overall business performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Relationship Manager

Heartland Payment Systems
DC Metro Area, Virginia
04.2024 - Current
  • Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
  • Maintained continuous engagement with CPAs, partners, and key stakeholders to ensure client satisfaction, identifying opportunities for upselling payroll and HR solutions.
  • Achieved an impressive new margin health (NMH) of 125%, demonstrating exceptional account growth and profitability within the territory. (Atlantic, Oct. 2024, All-Star Winner.)
  • Onboarded several high-profile clients, significantly contributing to revenue growth for the DC Metro team.
  • Streamlined client onboarding processes, leading to a notable increase in client retention rates.

Project Manager

Kool Communications Inc
Alexandria, Virginia
02.2018 - 03.2024
  • Directed multiple complex projects with competing deadlines, ensuring successful completion through effective resource management, strategic planning, and stakeholder collaboration to achieve goals on time and within budget.
  • Spearheaded strategic business ventures, including a reseller partnership with an African cellphone manufacturer, driving revenue growth, expanding market presence, and strengthening client relationships.
  • Established and led the e-commerce department, overseeing cross-functional teams to develop websites, mobile applications, and digital marketing strategies, enhancing customer engagement, and achieving measurable business outcomes.
  • Launched and managed Afrisells.com, a global e-commerce platform catering to the Sudanese community, achieving high retention rates, exceptional customer satisfaction, and significant market impact.
  • Successfully penetrated the Dubai market (East Africa region) as an authorized distributor of iTel mobile phones, achieving a remarkable $1M in sales within the first year, and enhancing market competitiveness.

Territory Manager - Sales and Service

Nobel Inc
DMV Area, VA, MD, DC
09.2016 - 01.2018
  • Developed and implemented sales strategies to increase market share in a designated territory.
  • Conducted regular regional store visits to ensure compliance with company standards, policies and procedures.
  • Responsible for establishing Nobel One & Nobel Financial businesses in the DMV area, forming partnerships with African & Hispanic communities' retailers.
  • Achieved target numbers of key accounts, and consistently met and exceeded sales objectives.
  • Promoted Nobel One and Nobel Financial products, fostering strong business partnerships.
  • Enhanced B2B sales strategies, focusing on key retailers in the DMV market.

Project Manager

Telecom Gear LLC
Alexandria, VA
10.2013 - 08.2016
  • Crafted and delivered tailored sales presentations aligned with diverse outlet types, driving product adoption and policy compliance, while effectively managing orders using strategic pricing and product insights.
  • Achieved consistent revenue growth by successfully selling prepaid minutes scratch cards to retail shops, fostering strong client relationships, and increasing market share.
  • Revamped an online eBay store for cell phone and telecommunication accessories, optimizing inventory, enhancing user experience, and boosting sales performance.
  • Spearheaded the expansion of an Amazon beauty supply products portfolio, introducing new product lines with competitive pricing and detailed features, resulting in increased visibility and sales.

General Manager

CENCOM CO. LTD.
Khartoum, Sudan
01.2010 - 08.2013
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Led a team of 53 employees, overseeing business development, marketing, sales supervision, annual budgeting, and regional distribution.
  • Developed a new business model for wireless service providers, resulting in a $9 million sales increase.
  • Improved efficiency and sales by 12% through department restructuring and introduced new product lines.

Education

MBA - Project Management

Strayer University
Alexandria
06-2016

Bachelor of Science - Business Administration

Omdurman Ahlia University
Sudan
07-1997

Skills

  • Business Development
  • Strategic planning
  • Client acquisition
  • Relationship building and management
  • Key Account Management and Client Retention
  • Contract Expansion and Negotiations
  • Full sales process cycle management
  • Competitive market analysis and trend insights
  • Customer Relationship Management (CRM)
  • Presentation and Executive Communications
  • Quality assurance and control
  • Stakeholder communications
  • Budgeting and forecasting
  • Business analysis
  • Salesforce Admin certified
  • Project planning

Certification

  • Salesforce Admin, Virginia, Nov-2024
  • Get Started with Jira, Coursera Project Certificate, Virginia, 2024
  • VA Contractor Class C Certificate, Virginia, 2023
  • Advanced First Aid, Virginia, 2023
  • Business Analysis CBAP Certification Prep. Course, The Sudanese Center for Engineering and Environmental Studies (SCEES), Sudan, 2012
  • Project Management Professional, CTC Group, Sudan, 2011
  • Finance for Non-Finance Manager, CTC Group, Sudan, 2010
  • Quality Management System ISO-9001:2000 Essentials, Documentation & Internal Auditing, Sudanese German Center for Quality Assurance, Sudan, 2008
  • Key Account Management, Sudanese Businessmen & Employer Federation, Sudan, 2007

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Timeline

Relationship Manager

Heartland Payment Systems
04.2024 - Current

Project Manager

Kool Communications Inc
02.2018 - 03.2024

Territory Manager - Sales and Service

Nobel Inc
09.2016 - 01.2018

Project Manager

Telecom Gear LLC
10.2013 - 08.2016

General Manager

CENCOM CO. LTD.
01.2010 - 08.2013

MBA - Project Management

Strayer University

Bachelor of Science - Business Administration

Omdurman Ahlia University

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Mohamed Rahamtalla