MOHAMED RINZATH
Doha
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Head Cashier
Doha Exchange
05.2019 - Current
- Maximized daily client transactions, including deposits, withdrawals, money transfers
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance
- Assisted clients with various questions and concerns related to their accounts and bank products
- Verified client's big transactions by complying with bank's financial policies and procedures
- Maintained accurate, and complete transaction reports on daily basis
- Evaluated and provided better customer service to enhance customer satisfaction rate for the bank
- Optimized to designing and delivering effective training programs for newly hired employees to acquaint them with the bank's policies and operational procedures
- Performed monthly cashier observations ensured that each cashier is meeting customer and service requirements
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Increased customer loyalty and retention.
- Oversaw group of 9 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
- Awarded- Certificate of Achievement for Successfully Passed with Merit Annual AML & CFT
Admin& HR Assistant
King Sparrow Group Of Companies
02.2017 - 01.2019
- Supervised the day-to-day operations of the administrative department and staff members
- Hired , trained , and evaluated employees and taking corrective action when necessary
- Developed , reviewed , and improved administrative systems, policies, and procedure
- Worked with the accounting and management teams to set budgets, monitor spending, and processed payroll and other expense
- Developed and maintained various operating procedures for business
- Reviewed internal and external candidate applications and coordinate interviews with appropriate department and section heads
- Ensured and maintained confidentially of all communication and documentation
- Planed ,coordinated and finalized details for travel arrangements and events
Account Assistant
Guardian Investment House
08.2016 - 02.2017
- Ensured accurate and timely monthly close activities
- Documented financial transactions by entering account information
- Prepared monthly account reconciliations
- Reviewed and verify accuracy of reported data
- Presented all monthly and year-end financial reports
- Analyzed and interpret financial reports and records
- Manage accounting activities to ensure compliance with accounting principles, policies, and external audits
- Prepare accurate, timely financial reports of company expenditures following the established schedule
Education
Bachelor of Business Administration - Business Administration and Management
London Metropolitan University
United Kingdom2023
Postgraduate Diploma - Strategic Management And Leadership
London Metropolitan University
United Kingdom2021
Association Of Accounting Technician - Accounting
Dharul Hasanath Academy
SrilankaDiploma - Information Technology
ESOFT Metro Campus
SrilankaDiploma of Education - English
ESOFT Metro Campus
SrilankaSkills
- Time Management Strength
- Accounting Softwares
- POS Systems
- Advanced MS Office Suite Knowledge
- Customer Service
- Database Administration
- Marketing
- Bookkeeping
- Multitasking Abilities
- Teamwork and Collaboration
- Microsoft SQL
- SAP Expertise
- Administrative Support
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
Hindi
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Timeline
Head Cashier
Doha Exchange
05.2019 - Current
Admin& HR Assistant
King Sparrow Group Of Companies
02.2017 - 01.2019
Account Assistant
Guardian Investment House
08.2016 - 02.2017
Bachelor of Business Administration - Business Administration and Management
London Metropolitan University
Postgraduate Diploma - Strategic Management And Leadership
London Metropolitan University
Association Of Accounting Technician - Accounting
Dharul Hasanath Academy
Diploma - Information Technology
ESOFT Metro Campus
Diploma of Education - English
ESOFT Metro Campus
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