Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Interests
Timeline
Generic

MOHAMED SAMAI

Uniondale,USA

Summary


Mohamed Samai is a business analytics and development professional with a strong background in digital banking, international development, and governance. Currently pursuing an MBA at Hofstra University, he brings experience from roles at UBA and Standard Chartered Bank, and has contributed to EU-funded food security initiatives. His expertise spans results-based management, stakeholder engagement, and policy-driven project execution.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Resident Success Representatives (RSRs)

Hofstra University
07.2024 - 05.2025
  • Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
  • Participated in 5 assigned educational conferences, rotations, period testing and advisor meetings.
  • Key Responsibilities:
  • Deliver data-driven insights to enhance residential student experiences by analyzing feedback trends and performance metrics.
  • Maintain accurate records and reports on student housing requests, supporting efficient data management practices.
  • Use Excel and internal university systems to organize and track resident information, incident reports, and monitor policy adherence.
  • Address and resolve student concerns and housing issues, contributing to a 92%+ satisfaction rate based on survey feedback.
  • Collaborate with university departments to improve resource allocation and develop impactful resident engagement programs.
  • Participated in five assigned educational conferences, rotations, period testing and advisor meetings.

Digital Banking Sales and Support Officer

United Bank for Africa, Sierra Leone (UBASL)
04.2015 - 08.2019
  • Led the rollout of digital banking services (e.g., mobile and internet banking) across 7 UBA branches, increasing customer access to digital platforms.
  • Trained and supported over 50 branch staff to ensure smooth onboarding and usage of digital products by customers.
  • Monitored system performance and user experience, working closely with IT and operations teams to troubleshoot and resolve service issues.
  • Analyzed customer behavior and usage data, generating insights that helped improve product functionality and marketing strategies.
  • Prepared monthly reports on digital product uptake, transaction volumes, and support queries for executive decision-making.
  • Conducted market intelligence assessments to evaluate UBA's competitive position in digital banking and inform innovation roadmaps.
  • Coordinated account reconciliation and database management, ensuring transaction integrity and compliance with internal audit standards.

Electronic and Customer Due Diligence Clerk

Standard Chartered Bank, Sierra Leone
02.2014 - 02.2015
  • Conducted in-depth customer due diligence (CDD) in accordance with international compliance standards (FATF, AML/CFT), verifying identities, sources of funds, and transaction behaviors across over 3,000 client accounts.
  • Led strategic account reviews and operational risk assessments, identifying high-risk profiles and recommending actions that contributed to a 20% reduction in compliance risk exposure.
  • Delivered actionable, data-driven insights to senior management that informed updates to internal KYC policies and supported stronger alignment with local and international regulatory expectations.
  • Collaborated with internal audit and compliance teams to design and refine risk assessment templates, improving case documentation quality and reducing review times by 30%.
  • Utilized internal systems and data analytics to monitor account activity, generate alerts for suspicious transactions, and contribute to the filing of Suspicious Activity Reports (SARs) in line with central bank mandates.
  • Streamlined onboarding processes for new clients by enhancing documentation protocols and digital verification steps, accelerating onboarding timelines by 15–20%.
  • Provided compliance training to over 15 front-office staff, improving their capacity to spot red flags, escalate issues, and handle client interactions in line with regulatory expectations.

Field Officer

Bonthe Food Security Project (European Union and Christian Aid funded Programme)
06.2013 - 02.2014
  • Designed and implemented community-based field monitoring systems across 10+ coastal and riverine villages, ensuring timely data collection on agricultural productivity, household nutrition levels, and environmental stressors.
  • Led regular field assessments to evaluate the progress and alignment of project activities with food security objectives, contributing to a 15% improvement in program targeting and beneficiary outreach.
  • Engaged with over 500 households through interviews, focus groups, and participatory rural appraisals (PRA) to gather real-time feedback and inform adaptive programming strategies.
  • Produced monthly analytical reports highlighting the effects of environmental changes—such as flooding, soil salinity, and rainfall variability—on crop yields and household food access.
  • Worked collaboratively with local authorities, farmer cooperatives, and NGO partners to identify critical gaps in food availability and recommend appropriate resilience interventions, such as climate-smart agriculture and early-warning systems.
  • Monitored the implementation of seed distribution, training sessions, and land rehabilitation projects to ensure adherence to donor standards and enhance overall project transparency.
  • Facilitated community education on sustainable farming techniques and nutrition practices, contributing to increased awareness and improved household decision-making on food consumption.
  • Supported the design of indicators for baseline, midline, and endline evaluations, strengthening the project’s results-based monitoring framework.
  • Contributed to donor reporting and grant compliance by maintaining accurate records and participating in review meetings with Christian Aid, EU representatives, and local stakeholders.

Education

MBA - Business Analytics

Hofstra University, Frank G. Zarb School of Business
New York, NY
05.2025

MA - International Development Policy and Governance

China Agricultural University (CAU), Beijing
06.2023

Master's - Business Administration

University of International Business and Economics (UIBE), Beijing
06.2021

BSc (Hons) - Business Administration

University of Sierra Leone
04.2013

No Degree - Stores Management

University of Sierra Leone
Sierra Leone
10-2008

Skills

  • Strong expertise in results-based management (RBM), portfolio management, and systems thinking approaches
  • Proficiency in data analysis using data tools and advanced Microsoft Office Suite (Excel, Outlook, PowerPoint)
  • Proven experience in engaging stakeholders across governments, private sectors, and international organizations
  • Fluent in English and Krio with exceptional written and oral communication skills

Accomplishments

  • Led the rollout of digital banking services across 7 branches at UBA Sierra Leone, contributing to a 35% increase in mobile banking adoption within the first year.
  • Designed and implemented a field monitoring framework for a food security project impacting over 5,000 rural households, improving data collection accuracy by 40%.
  • Produced monthly market intelligence reports that informed senior management decisions and contributed to a 15% growth in the bank’s digital portfolio.

Certification

  • Certificate in Entrepreneurship Program for Innovating Digital Economy, Tsinghua University, Beijing - 2020
  • Certificate in Stores Management, University of Sierra Leone - 2008.

LANGUAGES

Fluent in English and Krio.

Interests

  • I like working with my hands and fixing things
  • Learning new cooking techniques and expanding my culinary skills
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Resident Success Representatives (RSRs)

Hofstra University
07.2024 - 05.2025

Digital Banking Sales and Support Officer

United Bank for Africa, Sierra Leone (UBASL)
04.2015 - 08.2019

Electronic and Customer Due Diligence Clerk

Standard Chartered Bank, Sierra Leone
02.2014 - 02.2015

Field Officer

Bonthe Food Security Project (European Union and Christian Aid funded Programme)
06.2013 - 02.2014

MA - International Development Policy and Governance

China Agricultural University (CAU), Beijing

Master's - Business Administration

University of International Business and Economics (UIBE), Beijing

BSc (Hons) - Business Administration

University of Sierra Leone

MBA - Business Analytics

Hofstra University, Frank G. Zarb School of Business

No Degree - Stores Management

University of Sierra Leone

Similar Profiles

CREATE PROFILE
MOHAMED SAMAI