MOHAMED SHABAN
Reston,United States
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
8
8
years of professional experience
Work History
Franchise Operations Manager
National Franchise Company Saudi Arabia
02.2023 - Current
- Conducted audits of franchise locations to ensure adherence to standards set by corporate headquarters.
- Maintained relationships with vendors, suppliers, and other third parties associated with franchising operations.
- Analyzed sales reports to identify trends in customer demand.
- Developed training materials for newly hired franchise personnel.
- Identified opportunities to improve operational efficiency within franchised locations.
- Ensured compliance with corporate policies and procedures across all franchises.
- Assisted in the development of marketing plans for new and existing franchises.
Vice President of Operations
Pioneer Eagle Saudi Arabia
02.2021 - 03.2023
- Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
- Created reports summarizing operational results for management review.
- Negotiated contracts with vendors, suppliers, and service providers.
- Developed and implemented strategic plans for the operations department.
- Provided direction to staff on all aspects of operational processes.
- Organized meetings between senior management personnel to discuss operational strategies and objectives.
- Provided training and mentoring support for new employees in the operations department.
- Lead initiatives aimed at improving customer service levels through process optimization.
International Director
3DIMINTION Saudi Arabia
01.2018 - 01.2020
- Managed relationships with influencers and bloggers.
- Researched industry trends to identify new opportunities for growth.
- Created, edited, and published content for social media channels.
- Collaborated with other departments to improve overall brand presence.
- Organized press releases, interviews, and related events.
- Monitored competitors' activities on social media platforms.
- Identified emerging technologies that can be used to enhance communication efforts.
Skills
- Franchise compliance
- Operational audits
- Vendor management
- Sales analysis
- Training development
- Resource planning
- Strategic planning
- Customer service improvement
- Market analysis
- Effective communication
- Staff mentorship
- Franchise development
- Business development
- Training oversight
- Business marketing
- Teamwork and collaboration
- Performance improvements
- Supervision and training
Languages
English
Professional
Arabic
Full Professional
Timeline
Franchise Operations Manager
National Franchise Company Saudi Arabia
02.2023 - Current
Vice President of Operations
Pioneer Eagle Saudi Arabia
02.2021 - 03.2023
International Director
3DIMINTION Saudi Arabia
01.2018 - 01.2020
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