Mohamed Sinan
Sacramento,CA
Summary
Motivated technical consultant with a proven track record. Experienced in software development, business analysis and design, as well as project management. . Thrives in fast-paced, collaborative environments and constantly seeks opportunities to apply the latest technologies to streamline IT processes and deliver on business requirements. Passion for innovation and dedication to delivering high-quality results. Eager to contribute skills and expertise to drive success in any organization.
Overview
3
3
years of professional experience
Work History
Technical Consultant
Oracle Corporation
09.2022 - Current
- Customized the NetSuite ERP using JavaScript for client companies of diverse sizes using AGILE development methodologies
- Led NetSuite ERP implementations for clients as a project lead, guiding them end-to-end through the process of switching from QuickBooks and similar software to the more robust NetSuite system
- Led requirements gathering meetings for clients to analyze and provide best-practice solutions to them
- Based on business requirements, conducted GAP and system analysis and developed solution design documents (SDDs) that included the proposed solution, diagram flows, tests cases, and assumptions
- After development, I created robust training documentation for clients
- Using JavaScript and HTML, I created and delivered scripts from design to development, unit testing, QA, and User Acceptance Training
- Created robust technical documentation to support future development and maintenance of technical work
- Provided advanced technical support to customers as part of the Advanced Customer Support team at Oracle NetSuite
- Worked on multiple projects at a time in a fast-paced, dynamic environment, balancing scope, deadlines, budgets, and client needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Improved systems with addition of new features and infrastructure.
Assistant Manager
Soccer City
07.2022 - 09.2022
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Associate
Soccer City
05.2022 - 07.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
System Administrator Intern
Tata Consultancy Services
02.2022 - 04.2022
- Completed reports detailing network and systems performance and downtime issues.
- Provisioned new software and hardware for use, following established security policies.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
Education
Bachelor of Science - Management Information Systems
California State University, Sacramento
Sacramento, CA05-2021
Associate of Science - Business Administration
Sacramento City College
Sacramento, CA05-2019
Skills
- JavaScript
- Agile and Waterfall Methodologies
- Documentation and training material creation
- Enterprise software implementation
- SQL
- HTML
- Requirements gathering & Gap analysis
- Microsoft Power
- Data Analysis
- Report generation
- Jira & GitHub
- Microsoft Office (Word, Excel, Powerpoint)
- Microsoft Project
- CRM software
- Project planning and management
- Quality assurance testing
- Software & Web development
- User training
Timeline
Technical Consultant
Oracle Corporation
09.2022 - Current
Assistant Manager
Soccer City
07.2022 - 09.2022
Sales Associate
Soccer City
05.2022 - 07.2022
System Administrator Intern
Tata Consultancy Services
02.2022 - 04.2022
Bachelor of Science - Management Information Systems
California State University, Sacramento
Associate of Science - Business Administration
Sacramento City College
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