MOHAMED SOW
McDonough,GA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
Work History
Inbound Warehouse Associate
Lowe's
03.2023 - 07.2024
• Receiving and Unloading Shipments: Inspecting, unloading, and organizing incoming goods.
•Order Picking and Packing: Selecting items from inventory and preparing them for shipping.
•Inventory Management: Tracking stock levels and conducting regular inventory counts.
•Operating Equipment: Using forklifts, pallet jacks, and other machinery to move goods.
•Maintaining Safety and Cleanliness: Following safety protocols and ensuring the warehouse remains organized and free of hazards.
Food Runner, Sodexo Magic
11.2023 - 06.2024
- Assisted servers in setting up tables for guests
- Organized food orders and ensured accuracy of items served to customers
- Greeted and welcomed customers as they arrived at the restaurant.
Customer Service Representative
H&M Clothing
01.2018 - 03.2020
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
Skyview High School
College Park, GA05.2021
Skills
- Effective Communication:
- Being able to communicate clearly, actively listen to customers, and convey information in a concise and friendly manner is crucial in customer service
- Problem-Solving Skills: Being able to quickly and effectively resolve customer issues, address complaints, and find solutions to problems is key in customer service
- Teamwork: Collaborating with colleagues and other departments to address customer needs and resolve issues can improve the overall customer service experience
Languages
French
Native or Bilingual
Timeline
Food Runner, Sodexo Magic
11.2023 - 06.2024
Inbound Warehouse Associate
Lowe's
03.2023 - 07.2024
Customer Service Representative
H&M Clothing
01.2018 - 03.2020
High School Diploma -
Skyview High School
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