MOHAMED TRAORE
THE BRONX
Summary
Operations Lead with over 6 years of expertise in aviation logistics and Camp Coordinator, excelling in strategy implementation and cargo handling to boost operational efficiency. Adept at training development and communication, consistently enhancing productivity and ensuring crew safety. Enthusiastic about innovating ground support processes to elevate performance and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Package Delivery Driver
FedEx
06.2025 - Current
- Ensured timely delivery by effectively managing daily route planning and navigation.
- Maintained vehicle safety and compliance through regular inspections and maintenance.
- Demonstrated exceptional customer service while resolving delivery issues and inquiries.
- Trained new drivers on best practices for efficient package handling and route optimization.
Driver
Motivate
05.2024 - 11.2025
- Transport bikes ensuring even distribution and efficiency, minimizing inventory imbalances.
- Load and unload bikes safely, maintaining inventory integrity and reducing damage.
- Monitor bike inventory, addressing shortages promptly and maintaining accurate records.
- Adhere to traffic laws, ensuring compliance and safe operations.
- Optimize bike distribution logistics, enhancing customer satisfaction.
- Meticulously tracked bike inventory levels, promptly addressing shortages and surpluses to maintain optimal distribution and operational readiness.
Summer Camp Coordinator/Office Receptionist
Riverside Park Conservancy
07.2018 - 08.2024
- Organized and filed camp documents, ensuring easy access and efficient record-keeping.
- Researched and sourced goods and equipment, optimizing camp operations and reducing costs.
- Provided startup assistance, including ice supply, facilitating smooth camp operations.
- Supported coaches with lesson planning and bathroom runs, enhancing youth engagement and safety.
Operations Supervisor
DNATA
05.2022 - 05.2024
- Ensure crew safety by placing cones and chocks around aircraft, reducing incidents by 12%.
- Verify freight documentation and condition, achieving consistent quality standards.
- Track flight schedules to promote on-time landings, minimizing loading delays.
- Perform pre-flight inspections on ramp equipment, ensuring operational readiness.
- Train personnel on safe cargo handling techniques, preventing property and personnel damage.
- Optimized cargo loading processes, enhancing flight punctuality and reducing turnaround times. Implemented safety protocols, minimizing incidents and improving operational efficiency.
Courier
Getir
01.2022 - 05.2024
- Ensure timely grocery delivery, boosting customer satisfaction and loyalty.
- Process payments accurately, maintaining financial integrity.
- Navigate routes efficiently using GPS, optimizing delivery times.
- Conduct vehicle inspections to ensure safety and readiness.
- Resolve customer issues promptly, enhancing service quality.
- Maintained meticulous records of deliveries and payments, ensuring accurate transactions and fostering trust in Getir's financial processes.
Valet
Parking Systems
08.2021 - 05.2022
- Assisted customers with vehicle needs, enhancing service efficiency and satisfaction.
- Parked and retrieved vehicles securely, preventing damage and ensuring lot safety.
- Logged vehicle details accurately, maintaining precise records for operational efficiency.
- Transported vehicles promptly, ensuring timely delivery to and from service centers.
- Adhered to safe driving practices, returning vehicles to guests without incident.
Education
Bachelor of Science - Airport Management, Air Traffic Control
Vaughn College
Queens, NY05.2026
High School Diploma - undefined
Success Academy High School of The Liberal Arts
Manhattan, NY05.2022
Skills
- Ground Support (Experienced)
- Customer Service
- Crew Operation
- Cargo Handling
- Aircraft Tug
- Clerical Support
- Problem-Solving
- Communication
- Performance Improvement
- Strategy Implementation
- Risk Management
- Process Optimization
- Operational Strategy
- Training Development
- Project Coordination
- Time Management
- Event Planning
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time.
- Provided exceptional service to special needs and elderly passengers, receiving five-star ratings on traveler surveys.
- Used Microsoft Excel, Google Docs, Google Spreadsheets and more to develop inventory tracking, planning and reports.
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Certification
- Valid NYS Driver's License
- Valid NYS Motorcycle License
LANGUAGES
English (Native)
Timeline
Package Delivery Driver
FedEx
06.2025 - Current
Driver
Motivate
05.2024 - 11.2025
Operations Supervisor
DNATA
05.2022 - 05.2024
Courier
Getir
01.2022 - 05.2024
Valet
Parking Systems
08.2021 - 05.2022
Summer Camp Coordinator/Office Receptionist
Riverside Park Conservancy
07.2018 - 08.2024
High School Diploma - undefined
Success Academy High School of The Liberal Arts
Bachelor of Science - Airport Management, Air Traffic Control
Vaughn College
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