Mohamed Zakaria
Naperville,IL
Summary
Driven Assistant Manager with a proven track record at Zak Consulting, excelling in customer relations and money handling. Enhanced store operations, achieving significant improvements in performance and service quality. Fostered team motivation and leveraged product knowledge to meet consumer needs efficiently, ensuring a positive and organized store environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Zak Consulting
01.2013 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Bachelor of Science - Electrical Engineering
Cairo University
Egypt06.2005
Skills
Money Handling
Customer Relations
Microsoft PowerApps
Microsoft Dynamics 365
Microsoft Forms
Visual Studio
SharePoint Administration
Windows Deployment Services
Microsoft MyAnalytics
Azure SQL Database
Pivot tables
Advanced Formulas
Statistical Functions
MS PowerPoint
Languages
Arabic
Native or Bilingual
Timeline
Assistant Manager
Zak Consulting
01.2013 - 11.2023
Bachelor of Science - Electrical Engineering
Cairo University
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